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The Iowa Clinic is well known for high-quality patient care and The Iowa Clinic West Des Moines Campus is the pinnacle of this sentiment. We pride ourselves on having a convenient location in the heart of West Des Moines. Our clinic offers cutting-edge medical treatments and patient-centric care. Offering the widest array of services and treatments of any of The Iowa Clinic medical campuses, including plastic surgery through our Medical Spa. The West Des Moines campus serves the Des Moines area including Waukee, West Des Moi... read more
5950 University Avenue, West Des Moines, IA, 50266, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:30 p.m. | |
Tue | 8:00 a.m. to 4:30 p.m. | |
Wed | 8:00 a.m. to 4:30 p.m. | |
Thu | 8:00 a.m. to 4:30 p.m. | |
Fri | 8:00 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
I cannot tell you how frustrating the last two, working on 3 weeks have been for me. I had an opinion from a specialist, who then referred me to Rydberg as my PCP to confirm and get local care. Rydberg said she wasn't sure she agreed so she ordered labs she wanted, while the specialist had their labs coming in. It turned out that the labs came back to favor what the specialist said, and that specialist recommended an MRI, yet didn't feel comfortable writing one from out of state. He encouraged me to get the referral from PCP... read more
If you value your health and well-being, please stay away from this place. Wait times of over 45 minutes for a scheduled appointment. If you have to leave, be prepared to be attacked by the doctor and staff. They are vindictive and will lie. Trying to follow up with the corporate offices will only result in more problems. Rather than listening to their customers / patients, they will go on the attack. Their processes mean nothing when professionalism and/or level of care is questioned.
The entire staff is very friendly and willing to answer questions. Dr Nicholas Southard is great! Very kind and has a great sense of humor!
Business response:
Dawn, thank you for taking the time to share your positive feedback!
Very nice people ! And the wait time was not long ago
This facility is acting to further the spread of Covid. My wife was tested here on Saturday Oct 11. They informed the iowa dept public health on Oct 14 never informed us of her positive test. We found out on Oct 16 from a contact tracer having never heard from the clinic. This isn't patient care.
Business response:
Kyle, thank you for taking the time to share your feedback. It will be shared with the appropriate department. If you would like to speak to someone about your experience, please email info@iowaclinic.com
I drive from Ames for all my medical needs at the Iowa clinic. Highly recommend
Business response:
Michael, thank you for taking the time to share your positive feedback!
Very knowledgeable and kind ppl and loved the Dr Jordan with his expertise & soft spoken ways
Business response:
Diane, thank you for taking the time to share your positive feedback!
Was seen by Dr Trump December 2019 for respiratory issues I was having following a surgery from a different establishment. Had a bronchoscopy done and the results came back hemophilous influenzae b respiratory infection. He gave me antibiotics and sent me on my way. At follow up appointment I told him antibiotics didn't work he then stated I was treated and referred me to Ent telling me my symptoms was from my sinuses. Went to Ent they told me my issues was respiratory. Then Dr trump refused to see me over and over within pa... read more
Business response:
Thank you for sharing your feedback, Ben. If you’d like to speak to someone about your experience, please email info@iowaclinic.com.
I Was seen by Dr Trump December twenty nineteen for respiratory issues that I was having following a surgery from a different establishment. I Had a bronchoscopy done and the results came back hemophilous influenzae b respiratory infection. He gave me antibiotics and sent me on my way. At the follow up appointment I told him that the antibiotics didn't work he then stated I was treated and referred me to the Ent clinic telling me all my symptoms are from my sinuses. I went to Ent and they told me my issues are from my respir... read more
Business response:
Thank you for sharing your feedback, Ben. If you’d like to speak to someone about your experience, please email info@iowaclinic.com.
The Iowa Clinic West Des Moines Campus has a 3.2 star rating with 379 reviews.
The Iowa Clinic West Des Moines Campus is closed now. It will open at 8:00 a.m.
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