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The Hospitals of Providence Memorial Campus

3.2

About this business

Specialties: The Sierra Providence Health Network builds on a distinguished history of integrity, trust and innovation serving El Paso and the surrounding communities. Our diverse services are designed to provide compassionate health care to people of all ages. By combining our individual strengths, we are dedicated to exceeding our customers' expectations through employee empowerment, a commitment to quality, service, cost efficiency and growth. The trust placed in us by our community is the foundation for our ongoing commi... read more

Location details

2001 N Oregon St, El Paso, TX, 79902, United States

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3.2819 reviews
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Erica Calderon's profile image
Erica Calderon 
7 years ago

Huge THANK YOU to the ICU staff at the East Campus! My husband was admitted on Christmas morning for severe diabetic ketoacidosis. He was in a coma and on a ventilator for a few days. I thought I was going to lose my husband for Christmas, but instead you saved his life! His nurse Brenda was fabulous and really was there for my daughter and myself! Thank you for your genuine compassion Brenda, we are grateful for you! Luckily he will be discharged tomorrow from the regular unit and that’ll be a start great start to 2018! 

Business response:

Thanks, Erica! We'll pass along your praise, especially for Brenda. Wishing Randy a speedy recovery! 

Sergio Vejar's profile image
Sergio Vejar 
7 years ago
Lily Mazzy Scar Cordero's profile image
Lily Mazzy Scar Cordero 
7 years ago
Javier Joseph Monclova's profile image
Javier Joseph Monclova 
7 years ago

Hospital at horizon providence o have never seen such a thing where it's a new hospital and no one was there to be attended but myself and another patient and took forever to be attended and taken care of I got inpatient and got out of my room and everyone was just relaxing sitting talking to each other and on cell phones and took a long time to be seen so I just left. Oh but I will sure get a bill for a simple shot and 2 hrs waiting to get results 

Business response:

Hi Javier, thank you for your review. We will share this feedback with hospital leadership. 

Yoli Delatorre's profile image
Yoli Delatorre 
7 years ago

incompetent staff. made stupid mistakes. they need their certifications revoked. DON'T GO THEIR UNLESS YOU WANT SOMEONE DEAD!!!!!!! 

Business response:

Hi Yoli, thank you for your review. We are sorry to hear about your experience, but appreciate you voicing your concern. 

Marco Alvarado's profile image
Marco Alvarado 
7 years ago
Ruben Lucero's profile image
Ruben Lucero 
7 years ago

I had a terrible experience at the new location located in Horizon city....our request and needs of care became a burden to the doctor. I felt that the doctor wanted to minimize his work load and basically advice me to follow up with a primary doctor Therefore I do not recommend that location at all. I have been treated in other Providence location and they were all very lovely... horizon city campus it's basically a waste of hospital 

Business response:

We are sorry to hear about your experience, Ruben. We will look into this situation to address the concerns you raise. 

Alexei Palma's profile image
Alexei Palma 
7 years ago

Business response:

Thank you for your positive feedback, Alexei! 

Nick Garcia's profile image
Nick Garcia 
7 years ago

My wife just got home after being in the hospital for almost a week. I just want to let as many people as I can know about our experience at PROVIDENCE EAST. I would not recommend this hospital to anyone! In my opinion, "Hospitals of PROVIDENCE" grew too big too fast. Little to no communication between shift staff, ER and other floors. With the exception of 3 people (out of approximately 30-40 that were responsible to take care of Susan) , no one seemed to "CARE", their seemed to be No Urgency about anything. As I mentioned ... read more

Frequently asked questions about The Hospitals of Providence Memorial Campus

How is The Hospitals of Providence Memorial Campus rated?

The Hospitals of Providence Memorial Campus has a 3.2 star rating with 819 reviews. 

When is The Hospitals of Providence Memorial Campus open?

The Hospitals of Providence Memorial Campus is open now. It is open 24/7. 

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