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The Home Depot

4.0

About this business

The Southeast/Brewster Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Brewster, NY residents. Let us help with your project today! 

Location details

80 Independent Way, Brewster, NY, 10509, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
Thu6:00 a.m. to 8:00 p.m.
FriClosed
SatClosed
Sun7:00 a.m. to 8:00 p.m.
4.01,371 reviews
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Lou Caldarola's profile image
Lou Caldarola 
5 years ago

Try actually having some customer service please. I have been calling for 4 days trying to get ANYONE to pick up a phone to help me prepare a return on an item that was defective 8 days after purchase. 

Chris Melito's profile image
Chris Melito 
5 years ago

Have better on floor service. I can count on one hand how many times an associate ever walked by and said "can I help you?" Rather, most walk aimlessly throughout the store, perhaps awaiting a forklift to happen by so they can look busy asking you to stand clear 

Paul Toscano's profile image
Paul Toscano 
5 years ago

Brewster, NY is the absolute worst HD ever. I truly am done with this store's incompetence. I have spent an incredible amount of money in this store and they have failed now, three times in a row with their online ordering and pick up service... or lack of it. I will now drive the extra miles to Lowes for the items I need, or stick with Amazon. For sure when it comes to hardware, it'll be the Mom and Pop shops 

Aderlin Fernandez's profile image
Aderlin Fernandez 
recommend  Recommended
5 years ago

The local Home Depot about 5 mins away from home. Staff is always useful and friendly! 

Erin L. Basli Dietz's profile image
Erin L. Basli Dietz 
recommend  Recommended
5 years ago

I have had many issues with Home Depot, however this time was one of the best. I want to give a shout out to the manager, Rob. I was in twice trying to get a turf carpet for my daughter, both times no one was there in carpeting to help me. The 2nd time, Rob, the manager, gave me his card and told me to email him exactly what I needed and he would have it delivered the next day (which was her birthday). The order came at noon and the perfect time, as the birthday girl was very surprised. Thank you☺️ 

Joseph Schallock's profile image
Joseph Schallock 
5 years ago

Some one has their head up their butt there. The store is huge but they only let a few people in the store at a time. ??? The grocery stores aren't making people wait outside on a line to get in. I can't believe it's that crowded in HD. They should just keep an eye on the social distancing. Let more people in the store. Bunch of clowns. You also can't order on line, pay for it and go pick it up. They claim they don't have enough sales people to do that. They need a new manager in there !!! 

Dan Mooney's profile image
Dan Mooney 
recommend  Recommended
5 years ago

Their compassion and loyalty to the state and county by donating and supplying PPE to those in need in the area. 

Peter Vallely's profile image
Peter Vallely 
5 years ago

03/27/20. Your corporation decide $ 7.98 was a good gouging price for bleach; way to go Home Depot. It’s normally 1.50 . People are losing their lives trying stay healthy and clean . I’m reporting you guys to every news agency in America. Your friend from a New York Police Officer 

Michelle Farrow's profile image
Michelle Farrow 
5 years ago

3 employees standing around chit chatting in the Pro Services area … could not be bothered to help us - in fact told us to go look in plumbing for deck railing materials. This is after we've spent about $2k on materials there. Thanks a lot. Way to show that customers matter. 

Frequently asked questions about The Home Depot

How is The Home Depot rated?

The Home Depot has a 4 star rating with 1,371 reviews. 

When is The Home Depot open?

The Home Depot is closed now. It will open on Sunday at 7:00 a.m. 

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