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The Home Depot

4.2

About this business

The Downers Grove Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Downers Grove, IL residents. Let us help with your project today!! 

Location details

2000 Butterfield Rd, Downers Grove, IL, 60515, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 8:00 p.m.
4.21,520 reviews
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Allison Dale's profile image
Allison Dale 
8 years ago

The company they use for hot water heater installations is terrible, they give you a price, then the installer comes and somehow there it is going to cost over $500 more, that the prices given to me were not what the installer has on his spreadsheet. Total scam artists. 

Don Ciochon's profile image
Don Ciochon 
8 years ago

Nice store, lots of helpful people . I wish the melrose Park / Northlake store was like this one 

Christie Rank's profile image
Christie Rank 
9 years ago

We had windows and siding installed by Home Depot. Worst decision we could have made. The sales process was easy and painless. It was the install that was a total disaster and left me disgusted with Home Depot. As a previous employee of Home Deopt for over 10 years I honestly expected more. They scheduled our installation backwards. Windows then siding. The window installers installed windows on top of rotted window sills. We called the project manager SEVERAL TIMES never re...Continue Reading 

Gail Rau's profile image
Gail Rau 
9 years ago

I had a great time at the Home Depot, watching my grandson Carter build a wooden airplane! It was so nice to see all the kids having a great time building the airplanes! 

Douglas Drmolka's profile image
Douglas Drmolka 
9 years ago

As others have stated, the service is terrible at this store with the exception of a few people. I have been to millwork three times to order custom entry doors and windows. Each time I had to wait approximately 20 minutes for an associate to show up. Today, I waited twenty minutes, contacted two associates, and eventually called the store from my cell while inside the store to get somebody to show up in millwork. The person answering the phone apologized, noted the associate was on lunch, said a manager would be right there... read more

Roy Brown's profile image
Roy Brown 
9 years ago
Máximo Decente's profile image
Máximo Decente 
9 years ago
Nancy Krause Jones's profile image
Nancy Krause Jones 
9 years ago

Had a dishwasher installed today. Guy didn't bother to see if it worked. Started it up and the circuit breaker sparked and dishwasher stopped. This is not the only time I have had a problem with HD installations being sub-par. If not rectified quickly, I am done. 

Maria Wegh Bray's profile image
Maria Wegh Bray 
10 years ago

We went to Home Depot to replace a back door for our garage. Custom size but nothing special and I wanted something solid. They required we pay someone come out to measure the door. Then they had to order it. When it finally came in over a month later, we get a installation date 7 weeks later! Complaining to Home Depot about that date got vague promises about getting any cancellations. They did move us up to cut the wait to only 5 weeks and then came to install the door and find that the one they measured for and ordered is ... read more

Frequently asked questions about The Home Depot

How is The Home Depot rated?

The Home Depot has a 4.2 star rating with 1,520 reviews. 

When is The Home Depot open?

The Home Depot is closed now. It will open at 6:00 a.m. 

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