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The Home Depot

3.9

About this business

The Falls Church Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Falls Church, VA residents. Let us help with your project today! 

Location details

6210 Seven Corners Center, Lake Barcroft, VA, 22044, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
Thu6:00 a.m. to 8:00 p.m.
FriClosed
SatClosed
Sun8:00 a.m. to 8:00 p.m.
3.92,101 reviews
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Rick Harris's profile image
Rick Harris 
8 years ago

The employees act like the customers are bothering them. Paint Department has the most helpful employees in the store. The wait @the pro checkout was 50 minutes with only three customers in line and 5 employees in a discussion. Very poor customer service. 

Kerm Towler's profile image
Kerm Towler 
8 years ago

That you have no rating of negative 50 stars, regretfully because that is what you all deserve after holding on to my $1700 for almost 4 months without delivering on the sale. Do you all understand the term "breach of contract"? For a more expansive review, please see my comments on the corporate FB site. 

Gene B Whitlock's profile image
Gene B Whitlock 
8 years ago

This is two evenings in a row I have been trying to call into the store and have been waiting for someone to answer the phone. Seriously, over an hour each day and still no one answers!!!! 

Jorge Edmundo Miranda Romero's profile image
Jorge Edmundo Miranda Romero 
9 years ago

Es un lugar donde se pueden aquirir herramientas, materiales de construcción asi como articulos y todo lo que se necesita para remodelar una casa 

Mark Cavich's profile image
Mark Cavich 
9 years ago

I always know what I'm getting into when looking for specialty items... the process can be frustrating. More often than not, the staff at my various local home depot stores has been helpful. Even when shopping online, the reps are helpful as well. The variety of solutions in the store is pretty darn good, too. That said, PLEASE, PLEASE, PLEASE take the following to heart: Your online card payment interface is terrible. It's so counterintuitive, that I would love to help you make it better. Please inbox me and I can be more s... read more

Shazza Valencia's profile image
Shazza Valencia 
9 years ago

I have what should be a very simple cabinet installation project. However, they have made it next to impossible, doubting my measurements while insisting on using the incorrect measurements of their overpriced installer. I tried to work with the store to correct the order but was told I had to talk to a series if people who would each determine if my concern was worthy of escalation. Seriously? Horrible customer and installation services!! Very disappointing. I'm taking the large sum of money for the renovation and future bu... read more

Jackie Kimble's profile image
Jackie Kimble 
9 years ago

After a million visits over the years with my dog, today it was pointed out to me you are no longer dog friendly. That is sad, your over priced on a lot of things and only reason It didn't bother me was because I could bring my dog. Very disappointed 

Debbie McDade Ratliff's profile image
Debbie McDade Ratliff 
9 years ago

My mulch is full of termites. My mulch is full of termites. When I called customer service, the rep told me it was not in the mulch. Home Depot should pay the few hundred dollars it would take to kill them and protect my house. Horrible. 

Judy Barrett's profile image
Judy Barrett 
9 years ago

Bought a little strong box online for pick up at Home Depot store. Got it home. No keys in carton. Called HD. At 9:45 p.m. same day, here comes Home Depot truck. Nice supervisor went to a different HD store, brings us new box, and takes back the other! Now how's that for customer service! 

Frequently asked questions about The Home Depot

How is The Home Depot rated?

The Home Depot has a 3.9 star rating with 2,101 reviews. 

When is The Home Depot open?

The Home Depot is closed now. It will open on Sunday at 8:00 a.m. 

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