The Home Depot #6827 is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Lubbock, residents. Let us help with your project today!!

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1,467 reviews

5★858

4★332

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2★34

1★88

7 reviews have no rating

Reviews(47)

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Sharma Lynn on Facebook

★★

3 years ago

My mother has been having trouble with this place for days. She's been unable to get people to call her back, breaking promises, and acting like customer service is definitely not a priority. Wish someone would call her and make the situation right.

Laura Bristow on Facebook

★★

3 years ago

I always get amazing service from knowledgeable staff. Everything I need for my home repairs are in stock and great prices. Thanks Home Depot!

Missy Hall on Facebook

★★

3 years ago

I normally feel like Home Depot is better but the last few times I've shopped here...BOOOOOOOO! Today I needed 4 x 4 wood and there was some dryer wood on the top shelf and I asked to see it and the department manager (dressed super unprofessionally) tried to talk me out of it. She obviously did not care that I needed the wood and I needed it to work NOW. Not in 6 weeks. I am working on making sure mercy and grace are evident in my interactions. I was kind and calm and respectful and was treated as if "my project" didn't actually MAKE THEM MONEY. Another gentleman at the "pro desk" informed me that even if the website has a different price they are not required to match the price in the store...FROM THEIR OWN WEBSITE. I will likely be going to Lowe's.

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Donna Randolph Webb on Facebook

★★

3 years ago

The Store Manager at the 50th St. store needs to be replaced with a competent , courteous person that doesn't mind working with the public. I intend to send a pm too to Home Depot and let them know that when a person ask a manager for assistance to see if something that has been lost in that store could have possibly been turned in you are NOT RUDE to your customers ever!! You put your best foot forward and do everything you can to help out that customer. After all it could have been your property that was lost.

Anthony-Renee Lucio on Facebook

★★

3 years ago

No one seems to know the check policy at this store. Had a Invoice of $7,569.03. Was told a Cashiers Check was an acceptable form of payment.( Merriam-Websters Dictionary defines a Cashiers Check as a check drawn by a bank on its own funds and signed by the Cashier.) Assistant Manager and about 5 other associates were not helpful to appease this situation or even cared to help. I shouldn't of expected much help from the Assistant Manger when he couldn't even pickup his feet to walk. I have been using you for various projects,home buildings, and remodels. You have lost a customer. $7,569.03 isn't chump change. I will definitely make this situation known amongst our collegues, neighbors,and friends that you truly do not care about your Customers!!!

Donna Welty Davis on Facebook

★★

3 years ago

Jadan Ele Ste on Facebook

★★

3 years ago

Elvia Parrales on Facebook

★★

3 years ago

I love taking my grandkids to do the Kids Workshop projects. We really enjoy doing this, it's our family time. Awesome.

Raquel Quintanilla on Facebook

★★

3 years ago

Home depot is awesome you find everything you need and they always assist you

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