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The Home Depot
- Home Improvements
- Lubbock, TX
About this business
The Home Depot #6827 is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Lubbock, residents. Let us help with your project today!!
Location details
2615 50th St, Lubbock, TX, 79413, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Had a bad experience at Home Depot 3 years ago, so stopped shopping there, then chanced it and bought an Echo straight-shaft string trimmer off the rack. Took it home, added gas then realized that the spool-cover had been removed/dropped off in the store. Went back to let them know, but CS says that since you have gas in it, there’s nothing they can do! What they can and should have done, was to give me a replacement since what they sold was not what they advertised ... missing parts! Lucky the replacement was only $17 ... b... read more
Horrible window installation going on 3 months waiting with half installed windows. Some of which won't even close all the way so they can be locked.
My mother has been having trouble with this place for days. She's been unable to get people to call her back, breaking promises, and acting like customer service is definitely not a priority. Wish someone would call her and make the situation right.
I normally feel like Home Depot is better but the last few times I've shopped here...BOOOOOOOO! Today I needed 4 x 4 wood and there was some dryer wood on the top shelf and I asked to see it and the department manager (dressed super unprofessionally) tried to talk me out of it. She obviously did not care that I needed the wood and I needed it to work NOW. Not in 6 weeks. I am working on making sure mercy and grace are evident in my interactions. I was kind and calm and respectful and was treated as if "my project" didn't act... read more
The Store Manager at the 50th St. store needs to be replaced with a competent , courteous person that doesn't mind working with the public. I intend to send a pm too to Home Depot and let them know that when a person ask a manager for assistance to see if something that has been lost in that store could have possibly been turned in you are NOT RUDE to your customers ever!! You put your best foot forward and do everything you can to help out that customer. After all it could have been your property that was lost.
No one seems to know the check policy at this store. Had a Invoice of $7,569.03. Was told a Cashiers Check was an acceptable form of payment.( Merriam-Websters Dictionary defines a Cashiers Check as a check drawn by a bank on its own funds and signed by the Cashier.) Assistant Manager and about 5 other associates were not helpful to appease this situation or even cared to help. I shouldn't of expected much help from the Assistant Manger when he couldn't even pickup his feet to walk. I have been using you for various projects... read more
I love taking my grandkids to do the Kids Workshop projects. We really enjoy doing this, it's our family time. Awesome.
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 4.3 star rating with 2,291 reviews.
When is The Home Depot open?
The Home Depot is open now. It will close at 10:00 p.m.
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