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The Good Feet Store
- Healthcare
- Shiloh, IL
About this business
The Good Feet Store's personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Location details
3244 Green Mt Crossing Dr, Shiloh, IL, 62269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 12:00 p.m. to 4:00 p.m. |
I visited them 7/22/21 for some help for my feet. They started off kindly and said that if things don't go well, I can get a refund despite their no refund policy. I agreed on the premise that I can try them and can return them. After one week, I returned hoping to take him on his refund deal with me. He told me that he won't because 1 week isn't long enough and that he is now enforcing the "no refund policy". He flat out lied and scammed me. I want my refund.
Complete waste of money and time. They will take your hard earned money, and not resolve your issues. They let you know that there are no refunds right up front, which should be a red flag. I came into the store to resolve a plantar fasciitis issue. I came in for an evaluation, they make you walk on a sheet of paper to get your foot print if you will. Once this is done they find three different phases of inserts to help support your arch. I have been in pain every since I started this program with them. When I call back, the... read more
Business response:
We have reached out to this customer and resolved the issue.
False and misleading the customer, all about the money. NO STAR
Business response:
we have reached out to this customer and came to a satisfactory resolution for both parties.
Walking in the front door, I was met by a salesman. Without explaining what Good Feet is all about, he had me stand on carbon paper and then he disappeared into the backroom of the store. He returned with three inserts; foam, velcro tabs and a pair of sneakers. He was talking so fast it was hard to process what he was saying. I felt like I was listening to a carnival barker - the only thing missing was the plaid sport coat. Finally, I asked him what the system would cost - he said it would be $2000+. I said I was only intere... read more
Business response:
We have reached out to this customer and resolved the issue. The customer is satisfied with the resolution.
Frequently asked questions about The Good Feet Store
How is The Good Feet Store rated?
The Good Feet Store has a 4.4 star rating with 1,591 reviews.
When is The Good Feet Store open?
The Good Feet Store is closed now. It will open tomorrow at 9:00 a.m.
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