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The Frosty Frog Shaved Ice Co.
- Bars
- San Antonio, TX
About this business
2 Kiosk Locations (Bright Orange)Bandera Pointe Shopping Center, Exit Leon Springs @ Fralo's Art of Pizza (in parking lot)
Location details
11619 Bandera Rd, San Antonio, TX, 78250, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've been working my way through the flavors. My two favorites are the Strawberry Blast and the Mangonada
I have been sitting in the parking lot for 30 minutes now and no one has shown up... meanwhile 25 cars have driven by to see if it was open... 25! You guys have lost 25 people's business in 30 minutes. Hire someone to help if you can't get here when you say you're open or change your hours... I love this place but this is the 3rd time I have come during "business hours" and no one has been here... leverage is key in a successful business!
We gone several time during business hours and they were not open. Yesterday I wanted to treat my son so we went. They were open. We stood there, nothing. Knocked on the wondow. Nothing. 15 minutes go by. Nothing. 3 other people showed up. I knocked again and nothing. One of the guys knocked harder and louder. Finally the window opened. Just to be told very rudly "We will be with you in a minute!" Window slammed shut. Very rude. We ALL left. I was waiting for someone and stayed in my car in the parkinf lot for 20 more minute... read more
Love this place sooooo much and come here often but OMG HIRE STAFF order/wait times are way too long..should be 15 mins wait TOPS.
Business response:
Thank you for your feedback but were a small family business and make all our items fresh to order. Not to say that we haven't hired before but have found it works best as a small family business. We can't help that we serve large families with crazy treats. We're so proud of what we do and try our hardest. Some places you have to wait longer especially at large events. Please note we sincerely appreciate all the feedback and will work on better solutions.
Frequently asked questions about The Frosty Frog Shaved Ice Co.
How is The Frosty Frog Shaved Ice Co. rated?
The Frosty Frog Shaved Ice Co. has a 4.5 star rating with 536 reviews.
When is The Frosty Frog Shaved Ice Co. open?
The Frosty Frog Shaved Ice Co. is closed now. It will open tomorrow at 9:00 a.m.
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