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The Frosty Frog Shaved Ice Co.

4.5

About this business

2 Kiosk Locations (Bright Orange)Bandera Pointe Shopping Center, Exit Leon Springs @ Fralo's Art of Pizza (in parking lot) 

Location details

11619 Bandera Rd, San Antonio, TX, 78250, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5536 reviews
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Lisa Marie Rodriguez's profile image
Lisa Marie Rodriguez 
8 years ago

this is the best shaved ice, people are friendly and the wait time isn't bad at all! 

Business response:

Your very sweet, we appreciate all your kindness. Thank you for your feedback. We greatly appreciate your loyalty. 

C.J. McCarter-Hunter's profile image
C.J. McCarter-Hunter 
8 years ago

I love this place. But, it depends on who's making it. If it's a lady, there is hardly any juice beyond the top of the snow cone. If it's the guy, he puts an adequate amount in there. Other than that, this place is legit. 

Business response:

Thanks for your feedback, everyone is different with the amount of syrup so we try to put just the right amount and my guess is that its not enough at times but feel free to ask for more. Will take care of our guest. Thank you! 

Sonia Chavez's profile image
Sonia Chavez 
9 years ago
Teresa Jensen's profile image
Teresa Jensen 
9 years ago
Sofia Marie Ongay's profile image
Sofia Marie Ongay 
9 years ago
Yajaira Mendoza-Plata's profile image
Yajaira Mendoza-Plata 
9 years ago
Vanessa Ballesteros's profile image
Vanessa Ballesteros 
9 years ago

Sure the Mangonadas are good but please don't post you're open until 8 when you're not. We got in line at 6:15 and the unlucky people behind us were tasked with telling everyone that showed up after them that they were closed!!! Talk about false advertisement 

Business response:

@vanessaballesteros We're sorry for any inconvenience but we do have emergencies that arise as anyone else. We try our best and our child was very ill so sorry if we put our family first but things do happen and that's stuff that we shouldn't be stating here as this is private. So Vanessa Ballesteros sorry that were a family business that has to attend to our children when there ill. Also Vanessa you got your items and no one is tasked to do anything because we accommodate them accordingly because even if we turn off our Ope... read more

Kristen Kokernot's profile image
Kristen Kokernot 
9 years ago

This is by far the best shaved ice I have ever had. I've been coming here since they first opened. I love their young daughter's work ethic! I also love that they have nachos and hot cheetos with cheese. (2 of my favorite things to accompany my chango) My only complaint is the wait times. But once my order is ready I'm never disappointed! I guess when lines are that long it proves they have quality products and are worth waiting for! This will always be my go to place :) 

Business response:

Thank you for your feedback and loyalty, I can assure you we try to go as fast as we can to give you the best quality we offer for all our products. Orders are made fresh daily and we always want to be consistent with quality before handing anything out. Appreciate your response. Thank you! 

Leah Jean Mehnert's profile image
Leah Jean Mehnert 
9 years ago

I have been a customer of the Frosty Frog for years. I absolutely LOVE everything I have had from them. From the pickle snowcones to the mangonadas to the old school nachos. They always have a smile on and are SUPER friendly. I moved away from SA for a year and when I came back home they were one of the 1st places I visited. I just wished they were open everyday all day. Lol other than that they are the BEST. 

Business response:

Thank you and we are Open everyday just not all day....thanks for your loyalty and kindness our family appreciates it. 

Frequently asked questions about The Frosty Frog Shaved Ice Co.

How is The Frosty Frog Shaved Ice Co. rated?

The Frosty Frog Shaved Ice Co. has a 4.5 star rating with 536 reviews. 

When is The Frosty Frog Shaved Ice Co. open?

The Frosty Frog Shaved Ice Co. is closed now. It will open on Monday at 9:00 a.m. 

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