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The Eye Institute

4.4

About this business

Location details

1200 W Godfrey Ave, Philadelphia, PA, 19141, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 1:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.4791 reviews
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Michelle Demby's profile image
Michelle Demby 
8 years ago

My son's appointment was for 1:15 pm. We arrived at 12:55 pm. We were not checked in until 1:50 pm. He was finally called back to be examined at 2:16 pm. The delay was blamed on "new computer system". It was not a good day. 

Deborah A Jones's profile image
Deborah A Jones 
8 years ago

The doctor who waited on my dad yesterday was very nice � 

Gloria Monique Robinson's profile image
Gloria Monique Robinson 
8 years ago

Yall al-ight!...yall break straight...yall just move 'em to slow--Benie Segal 

M. Nannette St's profile image
M. Nannette St 
8 years ago

I usually love this place. Very thorough & professional but yesterday's visit was not so great 

Don Alston's profile image
Don Alston 
8 years ago

Very professional and friendly, provided me the best service for glasses. 

Salo Fernández's profile image
Salo Fernández 
8 years ago

Staff lack customer service skills. No real explanation what you as a patient need to do at the frame shop. Need improvement and I'm here with my parents but personally will not be coming here for my needs. Not impressed at all. 

Kiki A. Yates's profile image
Kiki A. Yates 
8 years ago

The exam times are too long!! Had my 79yrold grandmom there for 3 hrs. AWFUL! 

Cheryl Cooper's profile image
Cheryl Cooper 
8 years ago

Absolutely the worse! You will wait hours to be seen by the specialist. They have no respect of people's time. Been here with my mother for over an hour and they have not called one person to see the doctor. Disgraceful! 

Kayleah Apples's profile image
Kayleah Apples 
8 years ago

I have been on hold for over an hour I finally called the operator got a person that was willing to schedule an appointment had to call back to an unknown person was connected to the same line that had me on hold before!!! Unacceptable 

Frequently asked questions about The Eye Institute

How is The Eye Institute rated?

The Eye Institute has a 4.4 star rating with 791 reviews. 

When is The Eye Institute open?

The Eye Institute is open now. It will close at 9:00 p.m.  

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