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The Exchange Lofts
- Apartments
- Fort Lauderdale, FL
About this business
The Exchange Lofts Apartments offers luxury loft rentals in Fort Lauderdale, FL. This community enjoys a location near Historic Las Olas, beautiful Riverfront, and is a quick drive to the coast for some fun in the sun.
Location details
115 NE 3rd Ave, Ste 112, Fort Lauderdale, FL, 33301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
RUN Away from this place Old rundown and roach infested. This building is awful. I lived here for a year and it was the worst experience of my life . NO AC in the hallways, gym and my unit for weeks! Poor living conditions, bad energy and overpriced for the area!!
Business response:
Hi , thank you for sharing your feedback with us. Our goal is to provide an outstanding resident experience, and if we have not done that then we are truly sorry. We'd like to speak with you directly to make things right. Unfortunately, we cannot locate an anonymous person in our database to schedule a meeting. Please call the management office at 954-761-9993.
The best living experience I’ve had so far!! Johanna is Just as amazing as they get. You can tell she values her customers and she is great at what she does. The apartment complex on a whole is nothing like any other in downtown…beautifully designed spaces, clean, quiet. I enjoyed every second of my time there!
The staff treated my family with great customer service. I am happy to say I continually hear positive reviews from folks living at The Exchange Lofts! I love the dog park and think it's an amazing amenity for the residents and the fur baby residents! Helpful staff also, we can ask them anything!!! A beautiful peaceful place to live…More
Business response:
We are delighted to read your glowing review! It is reassuring to know that everything from our helpful team to our fabulous amenities has you feeling at home here. Thank you for the encouraging feedback, and we hope you continue to enjoy your experience.
Johanna in the management is amazing She gets the job done and has an awesomely amazing personality and very caring to all the residents.Couldn't ask for a better manager
Business response:
We're thrilled to hear that our management team impressed you with their excellent service. Many thanks for the encouraging feedback! Have a great day.
Love it here! One of the unique things I love about living here is the incredible sense of community compared to other buildings I've lived at. It's a sophisticated building with friendly, classy neighbors. Also the walls and floors are thick concrete so you never hear your neighbors! The staff here are also amazing. They do an incredible job taking care of the building and go out of their way for anything you need. You can tell they truly care about the residents which I can't say about other buildings I've lived at! Overal... read more
Obnoxious Noise The concrete walls may look great. However they provide absolutely zero / nil noise barriers. The wall between the 11 and the 10 apartments is perhaps the worse example and one reason why the turnover in theses apartments is high. Management has had months to address the issue (years when considering others who have left for this reason), in our case and they proposed; actually it wasn't a proposal they just left a black mat at our door that I presume they wanted to put on the wall. The black mat that you mig... read more
Unique and Wonderful! I have never been a person that likes living in an apartment. But that changed about a year ago when my wife and I found the Exchange Lofts. Living in a loft style apartment is a unique experience that breaks the mold of living in a cube in a high rise building. It may not be for everyone, but it hits the sweet spot for us. Give them a look. The Exchange Lofts are located in an historic building that originally was the offices for BellSouth (now ATT). It only has 6 floors of apartments and a rooftop flo... read more
Business response:
On behalf of the whole Exchange Lofts crew, we are happy that you are happy! We're here anytime you want to visit after the move even though we don't want to see you leave. Enjoy the new house and the pups when you bring them back to the states!
New management - So Far So Good It's true that the old management wasn't the greatest but since we've acquired new management things are starting to turn around. We waited MONTHS for the hot tub to be fixed and the new management company had it replaced in about 2 which is expected if you take into account that the pool is on the roof and they had to get settled and find a vendor. I'm still waiting to see a couple of upgrades but thus far they've made a lot of improvements. We'll see what the future has in store.
Business response:
Thank you for your wonderful review! There are definitely more improvements to come and we can't wait to reveal them! Stay tuned...
Exchange Lofts quality of life continues to go downhill I am a resident at the Exchange Lofts Apartments in Fort Lauderdale and have been living here for almost 4 years. I can honestly say that the quality of the building and common areas has continued to go downhill. Valet service was discontinued, there is dog feces all over the place, urine on the lobby floors and a growing infestation of rats in the outside park area. Needless to say, this will be the last year that I will rent here and I am telling everyone that I know ... read more
Business response:
We are sorry to hear that your experience at the Exchange Lofts hasn't been the best but we can assure you that the Exchange Lofts staff is working daily to change that around. I believe that the email sent regarding "reasonable accommodations" was read after this review was posted and that you are now happy with accommodations we've made. It is also my understanding that you are aware that the vehicle was not towed illegally but the accommodations made will avoid any future issues. In hopes of a better tomorrow, please feel... read more
Frequently asked questions about The Exchange Lofts
How is The Exchange Lofts rated?
The Exchange Lofts has a 4.1 star rating with 137 reviews.
When is The Exchange Lofts open?
The Exchange Lofts is closed now. It will open at 10:00 a.m.
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