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The Empire District Electric Company

1.3

About this business

Location details

602 S Joplin Ave, Joplin, MO, 64801, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.360 reviews
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Karl Buth's profile image
Karl Buth 
7 years ago

My bill this month is over $600. Umm. That is more than my restaurant electric bill wth...I have every power saving option in my home ..... something fishy is going on here!!! I live in a townhouse BTW not an old delapitated house 

Kyle Derek Gideon's profile image
Kyle Derek Gideon 
7 years ago
Damian Christeson's profile image
Damian Christeson 
7 years ago
Blake McDonald's profile image
Blake McDonald 
7 years ago
Robert Chamberlain's profile image
Robert Chamberlain 
7 years ago
Jessica White-Bryand's profile image
Jessica White-Bryand 
8 years ago
Jamie Martin's profile image
Jamie Martin 
8 years ago
Devin Harris's profile image
Devin Harris 
8 years ago

Seeing they have a monopoly in our area has had an impact on their client relations. Poor customer service and aggressive tactics that are close to extortion are sewn into the fabric of their culture at Empire. There is no one to regulate their poor behavior and the mistreatment of clients. Beyond disgusting if you ask me. They have 1 star reviews everywhere I look on the internet. After having one of the poorest customer service experiences of my life with them, somehow I believe they earned every one! 

Roxana Viquez's profile image
Roxana Viquez 
8 years ago

Was in their offices today with my disabled husband and he needed to use the restroom. We asked if he can use the restroom and was flat out told NO. You can clearly see he is disabled and its so hard for him to comprehend to " HOLD IT". You would think he could be an exception since one of the workers there had just let her granddaughter go back and use their restroom. Whats baffling to me is that here is a company that charges an extremely high rate for electricity and on top of that WITH the tax payers money renovated thei... read more

Frequently asked questions about The Empire District Electric Company

How is The Empire District Electric Company rated?

The Empire District Electric Company has a 1.3 star rating with 60 reviews. 

When is The Empire District Electric Company open?

The Empire District Electric Company is closed now. It will open tomorrow at 9:00 a.m. 

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