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The Empire District Electric Company

1.3

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Location details

602 S Joplin Ave, Joplin, MO, 64801, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.360 reviews
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Nicole Watson's profile image
Nicole Watson 
7 years ago

Didn't get us on the phone to discuss payment options, just shut us off and are now demanding an outrageous amount to turn power back. Extortion. Go solar, turn the power grid off. There are options out there. Bad customer service, too. Very unhappy with Empire District Electric. 

Paul Kercheval's profile image
Paul Kercheval 
7 years ago

Too high electric bill!! Empire is sucks!! My bill went up $627.00..... It was usually be around $300-350.00!! It's bullshit!! I can't pay that amount $627.00 because I am on social security income!! I am poor!! SAD LIFE!! 

Lora Diggs's profile image
Lora Diggs 
7 years ago

My electric bill (no gas, just electric) for a small 2 bedroom apartment was over $200 for this past month. That is just ridiculous!! It shouldn't be that much! I wish there was another company we could go with. 

Karie Freeman Ness's profile image
Karie Freeman Ness 
7 years ago

Got my Electric bill they said they read it on the 12th and billed me saying my meter current read was 44503 /1526 KWh today the 18th at 12 noon it read 44102. Quit estimating and Robbing people you keep asking for raises and say you can pollute up by satellite but yet you still don't have it right total bull 

Glenda Black's profile image
Glenda Black 
7 years ago

We've been a customer for over 36 years. We've lived in our current house for over 30 years. Generally this time of year our electric is always fairly low, it's the gas bill that is high in the winter, we got our bill for Feb and it was more than double and nearly as high as our summer bill. We've been one not to complain, even after one of your trucks pulled our lines down tearing the wires from our home and damaging our siding and gutter. They told us they would fix it and obviously it wasn't reported to the company from t... read more

Amos William Bindel's profile image
Amos William Bindel 
7 years ago

My electric bill continues to increase. Even though I have solar panels... My bill last month was the highest I have ever had in my life and I have 26 solar panels on my roof... Live in a new home.... All energy efficient as well. 

Sara Gray Schmidt's profile image
Sara Gray Schmidt 
7 years ago

Our bill went up almost $300 this month. There is no reason for our bill to go up that much. I have heard of a lot of people having the same issues. Something needs to change 

Tim Nowell's profile image
Tim Nowell 
7 years ago
Joanie Marie's profile image
Joanie Marie 
7 years ago

I've lived a few places and they are the absolute worst electric company! My bill is outrageous, yet they continue to raise rates. I wish another company would come in so people had options and a competitive market. Customer service also stinks. 

Frequently asked questions about The Empire District Electric Company

How is The Empire District Electric Company rated?

The Empire District Electric Company has a 1.3 star rating with 60 reviews. 

When is The Empire District Electric Company open?

The Empire District Electric Company is open now. It will close at 6:00 p.m.  

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