The Cleaning Company's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

The Cleaning Company

4.7

About this business

Location details

13096 County Road 192, Tyler, TX, 75703, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.758 reviews
Select a rating
AdamDanger Des Troy's profile image
AdamDanger Des Troy 
6 years ago

Dented my fridge, broke marble imported piece, never fully cleaned what they were supposed to. Horrible service! Tried to work with letting them come back after every clean to re-cleaning the list of things missed. Finally had enough with managing the cleaning crews for this company. Owners need to do those jobs! 

Business response:

We’re sorry that you were unhappy with your service. We tried many things to improve the level of service in your home, including preforming recleans. We responded professionally when you alerted us about the fridge and did an investigation working wit…See More 

Niklas Mdl's profile image
Niklas Mdl 
6 years ago

Very happy with their services. Would recommend to anyone. 

Charlotte Adams-Graves's profile image
Charlotte Adams-Graves 
6 years ago

The owner David Villa is really good at signing you up but doesn't follow up when things are destroyed or not done to meet your needs by the crew. He will promise to come check it out and never do it. VERY disappointed since they mess up my brass sink in my bathroom. The cleaning crew ladies are nice but are not given enough time to really detail any home . It's impossible for 3 ladies to clean a house in 1 1/2 hours if your have large home. They are is instructed to do certain rooms per visit and being given instructed to b... read more

Business response:

Our customer satisfaction is our number one priority, which is why we back every clean with a Satisfaction Guarantee. All of our house cleaners are extensively trained on our Detail-Clean Rotation System, a strategic system designed to provide a Detail…See More 

Marilyn Robison Tarin's profile image
Marilyn Robison Tarin 
6 years ago

Jessica is always so friendly! She was here today with Oralia and, as always, they did an awesome job cleaning my house. 

Jan Elms's profile image
Jan Elms 
6 years ago

Jessica and Oralia cleaned my house today and I would like to recommend them both for the April bonus. They work quickly and efficiently and are a pleasure to have in my home. Please let me know you got my message. I would like to see them rewarded. It is always nice to start the weekend with clean bathrooms and kitchen and vacuumed floors and furnishings! 

Rachel McClanahan's profile image
Rachel McClanahan 
6 years ago

They do such a great job! So thorough! We love Miriam and Julia!!! 

Jackie Kimberley's profile image
Jackie Kimberley 
6 years ago

Very pleased with their services and especially Team 4 Blanca and Carmen were great 

WendellandVicki Tallant's profile image
WendellandVicki Tallant 
6 years ago

Jessica and Amber does a fantastic job cleaning our house. 

Polly Hill's profile image
Polly Hill 
6 years ago

My life has been so much more easier and happier. Jennifer, Amber, Jessica are awesome. Thank you cleaning authority. My house is truly a home I can enjoy all the time. 

Frequently asked questions about The Cleaning Company

How is The Cleaning Company rated?

The Cleaning Company has a 4.7 star rating with 58 reviews. 

When is The Cleaning Company open?

The Cleaning Company is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com