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The Car Exchange

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4.5
988 reviews
|Used Car Dealers|Virginia Beach, VA 23464 United States

748 S Military Hwy, Virginia Beach, VA 23464 United States

(757) 420-0010

https://www.thecarexchangeva.com/

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4.5
988 reviews
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Scott review for The Car Exchange
Scott on Cargurus

5 years ago

01/09/2018, 02:26 AM
After a few text messages i visited the dealership. Upon arriving I found the lot and vehicles to be covered in snow. This was 4 dAys after the snow storm, The salesman cannot remember his name told me that the vehicle was over there go and look and he would be with me in a few minutes. Most of the vehicle was covered in snow after brushing off the snow i started it up, and heard a clicking sound coming from the heating system is the truck. Sounded like a bearing was going in the heater motor. When the salesman arrived I pointed it out to him and he said he could not hear anything. He ask if I would like to take a test drive which I agreed to. He promptly got stuck in the snow trying to move the vehicle thru the ditch in front of the dealership. Maybe if the lot was cleared of snow he might have been able to, thou with the other vehicles jammed in their I doubt it. He then proceeded to try and rock the vehicle back and forth by going from forward to reverse with no luck. I got out of the truck and told him his driver side rear tire was almost flat. He finally said oh well with a laugh and said maybe tomorrow would be better, and left the truck stuck in the ditch in front of the dealership. He invited me to come back out to look at the truck the next day. I ask him if I bring a mechanic to inspect the vehicle would he fix whatever was found wrong. To which he replied we shall see, and that he did not own the dealership. His whole attitude seem to be I really do not care.
GuruZ82X9 review for The Car Exchange
GuruZ82X9 on Cargurus

5 years ago

12/22/2017, 00:23 AM
Photo looked great online, BUT when I got to the dealership the car was way in the back of a pack jammed lot, the car was filthy, tires were flat, the interior door handles were in the front seat and what appeared to be glue was in the holes where the handles should have been. The car had to have been sitting there for several months, clearly a parts car and should have been listed as such. Just terrible.
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Ben review for The Car Exchange
Ben on Cargurus

5 years ago

12/05/2017, 02:01 AM
Very helpful
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Angelique review for The Car Exchange
Angelique on Cargurus

5 years ago

11/16/2017, 01:14 AM
Although I haven't purchased a car from them yet, I love the fact that they give free Car Fax reports, and have amazing communication! Travis responds to my emails immediately and took pics of a part of the car in which I inquired! I like their transparency and willingness to negotiate too. A+++
Calvin review for The Car Exchange
Calvin on Cargurus

5 years ago

10/20/2017, 02:08 AM
His name is Vince. I was treated VERY well and I am happy with the Deal we made. My car is being shipped and I am expecting it in a couple of days. Never bought a vehicle in this manner before, but I am happy so far. Had my son to check it out since he lives in the area. He gave it an OK . Thank you VINCE !
Eli review for The Car Exchange
Eli on Cargurus

5 years ago

09/02/2017, 03:26 AM
Quick, proffesional and easy.
zarea review for The Car Exchange
zarea on Cargurus

5 years ago

08/30/2017, 03:16 AM
Very nice
Maloo_2888 review for The Car Exchange
Maloo_2888 on Cargurus

5 years ago

08/18/2017, 01:46 AM
Excellent
James24337 review for The Car Exchange
James24337 on Cargurus

5 years ago

08/13/2017, 01:55 AM
They were very helpful and friendly. They were straightforward and gave me the car facts before I could even ask. I recommend them to my colleagues searching for a vehicle.
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