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The Bluffs at Mountain Park
- Real Estate Services
- Lake Oswego, OR
About this business
The Bluffs at Mountain Park Apartments for rent in Lake Oswego, OR offer one, two and three bedroom floor plans with unparalleled appointments, luxurious comfort and extraordinary conveniences. Dramatic two level townhomes situated in the Mountain Park area of Lake Oswego and conveniently located next to PCC-Sylvania Campus, minutes from the I-5 and 217 freeways, close to downtown Lake Oswego and Portland. Enjoy the walking trails and breathtaking views surrounding a woodland community. Come home to serenity at The Bluffs at... read more
Location details
50 Kerr Parkway, Lake Oswego, OR, 97035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Office staff is extremely unprofessional.Office staff manager does not document verbal agreements that she makes with residents. Office manager is extremely disrespectful and rude. Office manager has been seen racially profiling children and misleading parents. When issue was presented to office manager and corporate offices, nothing was done. Office manager is allowed to bully residents while living on property. I highly DO NOT recommend living at the ****** APARTMENTS IN ******, ** until there is new staff that is not allo... read more
Business response:
Candyce, we hold a great deal of respect for our residents and want everyone to feel at ease in our community, so we are troubled by your feedback. We would like to discuss your comments in greater detail. Please reach out to our Cares Team at feedback@trinity-pm.com so we may promptly address the concerns you have raised. Thank you.
This is in reference to their property: *************************, Located at **************************************.I moved out on July 31, 2020 at the time my rent was paid in full through July 31, 2020. My belongings were completely removed from the premises by August 2nd, 2020. At the direction of the property manager, ******* ******, I submitted and email along with pictures disputing the fee for terminating my lease on November 24, 2020. I requested that my invoice be revised to reflect prorated rent and utilities for ... read more
Business response:
Rose, thank you for your review. Our team works hard to ensure a clean, pest-free living environment for our residents, and we are sorry to hear you experienced inconvenience by way of pests. We have been in constant communication with you about the move-out fee you mentioned and are extremely transparent when it comes to our policies and fees with all of our residents. If there is anything more you would like to discuss, please email us at feedback@trinity-pm.com when you have a moment. Thank you.
We've been living here for about a month now and I'm less than impressed. The day we moved in, we were missing primary appliances and there was actually **** in the toilets, which goes to show that clearly, nobody inspected the apartment before we moved in. We've had maintenance requests marked "completed" without maintenance showing up, we've had cockroaches (again, without maintenance responding to the work order) and today was probably the icing on the cake. After paying my rent on time, on June 1, and after receiving a c... read more
Business response:
Madeline, thank you for your feedback, which we assure you we take seriously. Ensuring the comfort and satisfaction of our residents is our top priority, so we will begin reevaluating our performance in terms of our groundskeeping, communication, and atmosphere right away. As we prepare to take action, we encourage you to email our Cares Team at feedback@trinity-pm.com so we may do everything within our power to improve your living experience in a timely manner. We look forward to hearing from you.
This company takes advantage of people. We were exemplary tenants. We never missed a payments, replaced fixtures on our own dime, and moved out days earlier than required. However, they kept our deposit on top of attempting to charge us an additional $500 for carpet cleaning after they had our carpets professionally cleaned 2 months prior to our move out date. This is in bullying and direct violation of the state's renters law. Do not trust this company and get everything in writing."
Business response:
Thank you for your feedback. While we are saddened to hear that you have been less than satisfied with our service, we assure you that your comments will help inform our future decisions for improvement. We wish you nothing but the best in your new home.
I live at ******************* and the management and community are bad . The pool is filthy and now has been shut down . Bird droppings all over the deck and never cleaned . The cover was left on the deck for a month . Safety issues with doors not closing to keep unwanted people out were never addressed and left broken for three months and still not repaired . Lights out in the stairwells for 2 months making the stairwell dark and the rental agent walked by the burned out lights every day and they were never replaced . The l... read more
Business response:
Mike, thank you for writing. Our team works hard to provide a top-tier living experience to all of our residents. We are sorry to read your review as it does not reflect our high standards of service. We have escalated your review to our Cares Team and encourage you to reach out directly at feedback@trinity-pm.com. We hope to hear from you soon.
The staff there are some of the rudest and most inconsiderate people you'll ever meet. Specifically speaking, the property manager Jasmind- think that's how you spell it. She targeted me and my husband to harass as soon as she started managing the property. She wasn't even there 3 days, had never formally met either myself or my husband and she decided to hand over an eviction notice because she didn't like our two service dogs, and then she specifically targeted my husband and tried to tow his vehicle 3 times. And now that ... read more
I am a resident of their Starkville, Mississippi Community. When I entered their apartment, They said about providing a 300 USD gift. They sent an incentive Addendum letter where I signatured. I asked them, do I need anything else? They replied No. I contacted them several times, they said, I have to check my postal box where I will get my check. But they didn't provide anything. Time gone. Now, they are saying, the time is expired. They are unable to pay! They needed the signature of my guarantor also. My question is, Why d... read more
Business response:
******, we are sorry for any inconvenience or miscommunication regarding one of our recent promotions. Our team is committed to providing top-notch service, so when you have a few moments, we encourage you to contact us via email or phone to receive further assistance. Thank you in advance for your patience and cooperation.
I've lived in numerous apartment complexes over the last 10 years and I have to say that ReNew is by FAR the worst place I've ever lived. My fiance and I have only been here for two weeks and already know we will not be renewing our lease once it ends, which can't come soon enough. The spiders in our second bedroom are endless, the trash room on our floor smells exactly like feces, the hallways smell like marijuana 24/7, and the amount of noise you can hear from the apartment units around you is insanely obnoxious and will k... read more
Business response:
Thank you for your feedback. The mission of our team is to ensure that all of our residents are happy and comfortable. We are sorry to learn that you had concerns throughout your experience here. We welcome the opportunity to discuss your feedback in greater detail when you have a moment. Please email us directly at feedback@trinity-pm.com. We hope to restore your confidence in our communities soon.
Please take this review very seriously. MY FIRST REVIEW ON GOOGLE REVIEWS WAS DELETED!!!! This is going to be long, but worth the read! DO NOT LIVE HERE! I recently moved out of Arrive Perimeter. It was a nightmare experience. First off, if you have more than one person on the lease you still only get ONE parking spot. If someone ever parks in your spot you are out of luck. Because the leasing office will not do anything about it. They will ask you to get their license plate number but after that, nothing. I had a car in my ... read more
Business response:
******, we appreciate you reaching out, and we are dismayed by your description of our community. Due to the nature of your concerns, we are elevating this matter to our Cares Team. For further assistance, please contact them directly at feedback@trinity-pm.com.
Frequently asked questions about The Bluffs at Mountain Park
How is The Bluffs at Mountain Park rated?
The Bluffs at Mountain Park has a 1.4 star rating with 155 reviews.
When is The Bluffs at Mountain Park open?
The Bluffs at Mountain Park is open now. It will close at 6:00 p.m.
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