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The Bluffs at Mountain Park
- Real Estate Services
- Lake Oswego, OR
About this business
The Bluffs at Mountain Park Apartments for rent in Lake Oswego, OR offer one, two and three bedroom floor plans with unparalleled appointments, luxurious comfort and extraordinary conveniences. Dramatic two level townhomes situated in the Mountain Park area of Lake Oswego and conveniently located next to PCC-Sylvania Campus, minutes from the I-5 and 217 freeways, close to downtown Lake Oswego and Portland. Enjoy the walking trails and breathtaking views surrounding a woodland community. Come home to serenity at The Bluffs at... read more
Location details
50 Kerr Parkway, Lake Oswego, OR, 97035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I wish I could give zero stars. I have. Been dealing with a leak in my ceiling for months. They claim they fixed it. It has never been repaired. The ceiling is going to collapse. It has now spread to the bedroom closet. They do not fix anything. I really wish I could get out of my lease. If you are considering moving into The Hub Apartments in ***********,** please don't! The stain on the ceiling has spread dramatically! I am soo disgusted with the ****************** and Maintenance. It's really sad. I work hard for my money... read more
Business response:
*******, thank you for writing. Our team prides itself on providing top-notch service to our residents, and we are sorry to read your review. Your feedback about your ceiling does not reflect our high standards. We have shared your review with our Cares team and would love to discuss how we may assist you soon. Please email us at **************************************. We hope to hear from you soon.
Previously Arrive *****, **************** at ***** is now owned by ******* and *********, and it has been an absolute nightmare. DO NOT MOVE HERE. They enter apartments without notice, do not identify themselves upon entry, do not follow ***** Property Code requiring a keyless deadbolt for tenants to utilize when home for safety and privacy, force tenants to pay by check or money order with less than 24hrs notice due to their systems being down, don't answer their office phones, and refuse to fix any on site repair issues. T... read more
My daughter is interested in moving into the Social Grand Forest student apartment in ********* next year, but getting questions answered from the on-site staff is next to impossible. All calls go to an off-site call center who only take messages. We finally got a lease, but I have questions and can NOT get a call back. How in the world do they do business?
Horrible! My daughter lived at the Social Campus **********. The management there was rude, misleading and fraudulent. My daughter moved out in May, and weve been waiting over 5 months for a deposit refund. Contacting them is a nightmare. No one returns calls or emails from the home office. Trying to get in touch with them take a research analyst to find phone numbers. I want my money back!
This is by far one of the worse experiences Ive ever had with a company . The property At arrive ******* north have the most terrible customer service . I applied here hoping to move in on Oct. 1st very time I will call them they said they will give me a call back and I wouldnt hear back from anyone I would have to go in to the leasing office in person to get simple responses . Then when I got approved I got an email saying that I was approved with an additional deposit of 20% then I get a call back from property manager ***... read more
Over half of the tenants have lived in our building for a decade or more. It was safe, affordable, and clean. Recently Trinity purchased our building with ***** managing, and the quality of life went down IMMEDIATELY. Not only do they make significant errors/fraudulent charges on every ones accounts every month, the management team is virtually unreachable, even on the Emergency line. Because the "management" team is off-site, vagrants and a gang have taken over and have completely trashed our building. Furthermore, standard... read more
This company is a scam. They have my deposit and now they are not returning phone calls. Their office location is locked up and no one working. I have called all different times of the day for 22 days straight and third party call center says they are "out of the office." I got scammed!
I am due to move into this apartment complex soon and I have yet to hear from anyone in the office so that I can ask a few important questions before moving in. Ive been trying to contact someone since last Wednesday and still no response. Its frustrating to have to keep trying to contact someone and getting nowhere at all. I do not look forward to moving in and all of the reviews are terrible but this place is what I can afford for now. I cant even get in touch with anyone to cancel my lease if I wanted to. Outrageous.
Business response:
***** thank you for choosing us as your future home. Please know that we strive to provide exceptional customer service to everyone who walks through our doors, and we are sorry if you have experienced anything less. It would be our pleasure to speak with you directly and address any questions you may have. At your earliest convenience, please contact our Cares Team at **************************************.
Looks like all the reviews have the same complaints regarding maintenance and communication to students. Seems like this place is capitalizing on broke students. My daughter's air was left unfixed for 3 months. And her electric **** sky rockets since the apartment was never able to properly cool down. Now they are charging her $900 which is insane to ask a broke college student to pay as soon as they move out. Not only does no one call back when you leave several messages they charge you late fees for not paying. I would nev... read more
Business response:
********, thank you for your time. Our team works hard to provide top-tier service levels to our community, and the feedback you have shared does not reflect our high standards. We are sorry to hear about the situation you have described for your daughter and have escalated your review to our Cares Team. When you have a moment, please email us at ************************************** to connect with us directly. We hope to restore your confidence in our community soon.
Frequently asked questions about The Bluffs at Mountain Park
How is The Bluffs at Mountain Park rated?
The Bluffs at Mountain Park has a 1.4 star rating with 155 reviews.
When is The Bluffs at Mountain Park open?
The Bluffs at Mountain Park is open now. It will close at 6:00 p.m.
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