The Bluffs at Mountain Park

Sharon R 

on BBB

6 years ago

This management company is a complete abomination. Arrive 2801 in Alexandria Virginia scoff at the laws governing Warranty of Habitability, leaving the tenants without heat, hot water, water at all, functioning toilets and appliances, safety and security, and a healthy living environment. 

Ifrah R 

on BBB

6 years ago

This has been the worst property management I have yet to deal with. I have been mistreated and disrespected by property manager Missy Reynolds. It has been difficult to get in contact with regional managers in Minnesota or ways to even contact one. This company has been fraudulent and frustrating. Please get back to me right away! 

Julie E 

on BBB

6 years ago

Rooms with mold in them, meal plan charged to me that I can not use, promises made are not kept. Parking used up by non-resident students. I would never, ever, let my children stay there. The Social Chico is the worst place to rent with. 

Veshood 

on BBB

6 years ago

Previous management company was better. More attentive to residents and local management. This group barely seems to care.... 

A. J. 

on BBB

6 years ago

My experience as a tenant of The Modern Apartment Homes has been absolutely horrible. Let me go ahead and list the reasons why... 1. Inconsistent hot water and heat during the winter months. We'd get notices an hour before they were going to shut the water off. I couldn't even take a consistently hot shower for months, let alone think about taking a bath. 2. Roaches. Although my roommate and I are clean people and kept our apartment neat, we unfortunately got infested with roaches, and were advised wrong by the leasing offic... read more

Amanda 

on BBB

6 years ago

I signed my lease with the assistant property manager in mid-September, at the time the assistant property manager had claimed my account was good to go, my background screening was approved and deposit received. I proceeded to sign the lease for an April move-in. I added an additional roommate and the property manager claims he has lost my confidential information such as Social Security and require additional screening. I challenged how I was even able to sign a lease in the first place if they did not screen me. They then... read more

Calvin L 

on BBB

6 years ago

I moved into a beautiful apartment complex in San Antonio, and the Trinity became the management for the property. Beware...they are the worst to deal with. They do not even fix the building door 

Brigitte C 

on BBB

6 years ago

This property management company has yet to return our holding deposit and application fee after nearly a month of us being forced to call numerous times and physically go to the leasing office, to no avail. This company just wants to scam you out of money and will be uncommunicative on any attempts to rightfully return the money owed to you. My friend and I were looking to rent an apartment at Arrive Mission Valley in SD and after applying, we were informed that management had to discuss something with us on the apartment. ... read more

Terrance S 

on BBB

6 years ago

I am an Active Duty Sailor in the US. Navy. I moved to San Diego in DEC2017 and I have lived at Arrive Mission Valley Apartments for 12 months starting in DEC2017-NOV2018. I have been a model tenant and paid my rent on time faithfully. I have been called to serve our country for the 5th time in my 13 year career in DEC2018; on or about 30 OCT 2018 I attempted to request, in person, through the Arrive Mission Valley leasing office staff member named John (who refused to tell me his last name, title/official position, or if he... read more