The Blindman

bobbots 

on Citysearch

15 years ago

When I ordered my shutters I was promised they would be installed in 4-6 weeks. 13 weeks later, I only have 2 of my 5 shutters installed. I have had such the run around with this company, it is insane. I have heard every excuse in the book... "Your order got lost in the shuffle." (Really? With this economy- you lost my order of $2600?). "We don't have the right size wood in stock." Really? When you took my order 13 weeks ago, with my 1/2 deposit maybe you should have ordered the wood to make them. The only time I would get a... read more

StallionMarine 

on Citysearch

15 years ago

Speedy customer service – I dropped off a blackout shade at the Springville, Utah Blind Man fabrication facility 8/10/2009. The repair was completed and the shade/blind was ready to pick up the following morning 8/11/2009. This was our only repair needed on a house full of blinds that is now 4 years old. Good quality product and good customer service Blind Man !!!!!!!! 

urubu715 

on Citysearch

15 years ago

Less than impressed – Let me warn you about The Blind Man, so you won't be as frustrated as I am. My main problem is with their customer service, although I haven't been very impressed by their blinds either. First, After we ordered our blinds, they assured us that they would get them to us in no more than 2 weeks. After 2 1/2 weeks had passed, we called and found that some of the blinds we ordered they didn't have at the factory and were waiting on materials to arrive. Understandable, but still - why didn't they call me? Tw... read more

tracychristianson 

on Citysearch

17 years ago

These blinds aremade of the finest materials. they belong in castles. they give your home so much more value. I live alone and work in my garden and I just love to look up at my very expensive looking blinds. It's a treat I give myself. And it keeps on giving! The blindman did a terrific job! watch out sam walton! 

xanthippe09 

on Citysearch

17 years ago

Best Quality in Utah! – I don't know what the other reviewer is talking about. My parents bought Blindman blinds over 10 years ago and haven't had any major problems with them. The few minor problems (blinds won't tilt, valence clips breaking) they've had with them, have been promptly fixed with no hassle or charge to my parents. I'm currently building my first home with my husband, and we won't buy anything but Blindman product. They really are the best on the market. 

thingktank 

on Citysearch

18 years ago

Quality NOT Guaranteed – Keep your eye on the Blind Man, especially the owner, who was a main player in the following tale. First, the bad: The blinds were the wrong brand, the wrong color, and were installed weeks after the promised delivery date. Now for the worse: The blinds began to break after a few months. The Blind Man dutifully fixed the blinds about every 3 months for a year. Then the warranty expired. Of course, the blinds continued to fail until every last one of them became inoperable. Already out several thousan... read more