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The Barrel Room
- Brewpubs
- Norfolk, VA
About this business
The Barrel Room is a casual, "Cheers" like environment, where everyone knows your name. We offer a "Gastropub themed menu, 24 beers on tap and over 40 in cans and bottles. We offer banquet services for those special occasions and can customize a menu that fits your budget. We provide live music most weekends and we NEVER charge a cover!
Location details
437 Granby St, Norfolk, VA, 23510, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Overcharged on the first and ONLY visit! Unfortunate, won't be returning...
Business response:
Good evening Ms. Walker. I'm sorry you didn't have a good experience at The Barrel Room this evening. Could you be more specific on what you were over charged for? All of our pricing for beer and food is listed on our menus and management are the only one's capable of changing prices in our POS. Please let us know what you feel you were over charged for so that we can make any corrections necessary. Have a good evening. MGT
I'm willing to try this place out in a couple months once the kinks are worked out. My service-pretty crappy. There weren't enough waiters for s Saturday night crowd. Food and drinks- they were out of multiple food items on the menu and got multiple things in our orders wrong and had to ask multiple times for another beer. Silver lining-my burger was delicious.
Business response:
Good morning Mandy. We appreciate you willing to try us out again in the future. As you mentioned we're working out all of the kinks. We've had such a great turnout of customers and to be honest were not prepared for such a large number of people. We'll get better, that's a promise!
Not a great first experience - lots of taps kicked and remained empty, food took forever to come out and I've never had such bad fries for 7 bucks. They were obviously out of a freezer. Better step it up fast! Our entire group left fairly disappointed. Nice atmosphere but that only goes so far.
Business response:
We'd like to offer our apology for ruining your first experience with us. We are striving to improve during this first week and would love to have a second chance to win you back. We will have our keg shortage and kitchen issues sorted out very quickly, next time your group is in please ask for either Mike, Angel or Emily and we will be sure you are taken care of.
It's got a kinda "Grown and Sexy" flavor with a little different twist. I watched the game here and other than a slight glitch, as with all new businesses, I really enjoyed it. A great place to wind down after a long week. Especially like the one I had this week!!
Great atmosphere, lotsa beer, hamburgers are great and looking forward to coming back!!
Frequently asked questions about The Barrel Room
How is The Barrel Room rated?
The Barrel Room has a 4.2 star rating with 838 reviews.
When is The Barrel Room open?
The Barrel Room is open now. It will close at 6:00 p.m.
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