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The Austin Cell Phone

4.1

About this business

The Austin Cell Phone is a local, family-owned business specializing in providing a safe & reliable place to buy a used phone, sell an old phone, get your cell phone repaired, or unlock your iPhone. Our goal is to provide superior customer service while working with you to find a solution to your cell phone needs. We are proud of the great reputation we have earned over the years, and look forward to serving Austin for many more to come. Stop in today or contact us for more information! 

Location details

7801 N Lamar Blvd b166, Ste B166, Austin, TX, 78752, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 7:00 p.m.
Tue10:30 a.m. to 7:00 p.m.
Wed10:30 a.m. to 7:00 p.m.
Thu10:30 a.m. to 7:00 p.m.
Fri10:30 a.m. to 7:00 p.m.
Sat12:00 p.m. to 5:00 p.m.
SunClosed
4.1170 reviews
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Kris Mowrey Ruiz's profile image
Kris Mowrey Ruiz 
recommend  Recommended
5 years ago

Austin Cell Phone was recommended to me by a friend and I'm so happy we went there instead of purchasing a new phone from our carrier. The customer service here is great! Definitely will be back and will be telling my friends. 

Brittan Hlista's profile image
Brittan Hlista 
recommend  Recommended
6 years ago

Great fast service! I always come back for the service. Thanks 

Brittan Hlista's profile image
Brittan Hlista 
6 years ago

Great fast service! I always come back for the service. Thanks 

Gloria D. Córdova's profile image
Gloria D. Córdova 
recommend  Recommended
6 years ago

Overall friendly service and plentiful knowledge, plus the turnaround time on repairs is astounding. I've bought a tablet and a cell and recently had my S5 fixed in less than 24 hours. Much appreciated and highly recommended! 

Michelle Cordera's profile image
Michelle Cordera 
recommend  Recommended
6 years ago

My cell phone was not working and the cell phone company just wanted to sell me another expensive new phone. Hector was helpful and knowledgeable. He sold me a good used phone at a reasonable price. I was so happy with the service that a few months later my husband bought a phone at Austin Cell Phone also. 

Jasmine Vallejo's profile image
Jasmine Vallejo 
7 years ago

My cell phone should be named Humpty Dumpty because it falls and cracks way too often. Thankfully, The Austin Cell Phone team replaced my screen within thirty minutes! Definitely recommend to other Humpty Dumpties. 

Jenny Garcia's profile image
Jenny Garcia 
7 years ago

I went in with my phone screen cracked they fixed it but twice after them fixing it my screen went blank , I wouldn't call or text . I tried charging it , I tried turning it on and off nothing happend . I brought it back to them they fixed it and guess what it went blank again . They don't know what they doing DONT HAVE THEM FIX YOUR PHONE . 

Business response:

Sorry to hear that your having an issue with the repair Jenny, I talked to my tech and he believed that the iPhone is turning off due to the battery. We fixed it when you came in by doing a hardware reset. Since it's doing it again you bring it back and we can put another screen on it to see if for some reason the screen is causing the iPhone to turn off. I would have hoped you given us a chance to correct the issue before leaving the review. In any case we will do what we can to fix the problem. Call or comment back. 

Juana Vera's profile image
Juana Vera 
7 years ago

Business response:

Was it because you didn't win the drawing? 

Naser Hussein's profile image
Naser Hussein 
7 years ago

Frequently asked questions about The Austin Cell Phone

How is The Austin Cell Phone rated?

The Austin Cell Phone has a 4.1 star rating with 170 reviews. 

When is The Austin Cell Phone open?

The Austin Cell Phone is closed now. It will open tomorrow at 10:30 a.m. 

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