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The Apartments at Harbor Park
- Apartments
- Reston, VA
About this business
Location details
11410 Esplanade Dr, Reston, VA, 20194, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Verified Renter Changes in Management have lead to a lot miscommunication. The old manager Tommy was great. He did the best with what he had. Corporate is to blame because they didn’t provide him with the support he needs. This complex used to be amazing and looked amazing. But now the back of the complex is like landfill, full of garbage. Lots of residents with dogs who don’t pick up after them. Then you have residents who just don’t care about the property itself. I give it 3 stars cause I know Tommy tried but he could onl... read more
Business response:
Thank you for taking the time to share your thoughts. We're sorry to hear of your concerns about J Harbor Park. We strive to maintain a clean and welcoming environment for all residents, and we regret if this has not been your experience. We understand the value of effective communication and appreciate your recognition of our previous manager's efforts. We will take your feedback into consideration as we continue to make improvements to our community. If you have any further concerns, please contact us at 703-318-6700 or jh... read more
Verified Renter Most people are nice and mostly around our age. There is a large friendly dog community and we love walking our dogs in the area. I would recommend this community to anyone.
Business response:
We're delighted to hear that you're enjoying your experience at J Harbor Park! It's fantastic to hear that you're finding the community friendly and conducive for your dogs. We appreciate your recommendation and if you ever need any assistance, feel free to contact us at 703-318-6700 or jharborparkmgr@jagmgt.com. Thanks for your review!
Verified Renter Moved in a month ago and so far, so good! Great area and neighbors. The apartment was in great shape when I moved in. Great overall experience so far.
Business response:
We're thrilled to hear that your move into J Harbor Park has been a positive one. It's wonderful to know you're enjoying the area, your neighbors, and the condition of your apartment. Your feedback is greatly valued and if you ever need any assistance, feel free to reach out to us at 703-318-6700 or jharborparkleasing@jagmgt.com. Thank you for your review!
Verified Renter A very nice, quiet community in North Reston, close to North Point and easy to get to Reston town center. Buildings are solid, quiet, and well insulated. Staff is very friendly.
Business response:
We're glad to hear that you're enjoying your time at J Harbor Park. Your feedback about our location, the quality of our buildings, and our friendly staff is greatly appreciated. If you ever need assistance, feel free to reach out to us at 703-318-6700 or jharborparkleasing@jagmgt.com. Thank you for your positive review!
Verified Renter A very comfortable, quiet, accommodating community. We downsized and are happy to have found such a nice next chapter. Nice neighbors, nice management, nice amenities.
Business response:
We're thrilled to hear that you're enjoying your time at J Harbor Park! It's great to know that our quiet community, friendly neighbors, and nice amenities have contributed to making your downsizing transition a pleasant experience. If there's anything more we can do to enhance your living experience, feel free to reach out to us at 703-318-6700 or jharborparkleasing@jagmgt.com. Thank you for your kind review.
Verified Renter I've lived here for 3 years now and I don't plan on moving anytime soon. I love the location and apartment size/layout. When I moved in, there was new carpet and everything was very clean. I'm on the top floor and so there's lots of light. Maintenance services is very responsive and helpful. I also love having the optional garage for my car and extra storage. It's near the car washing area so that's a plus! The dumpster areas can get messy when the residents don't put their trash in the bins or dumpster and t... read more
Business response:
Thank you for sharing your positive experience at J Harbor Park. We're delighted to hear you've enjoyed living here for the past three years and are appreciative of our responsive maintenance team, apartment layout, and convenient location. We appreciate your concern regarding the dumpster areas, and we will continue to work towards keeping our community clean. Should you have any further feedback or need assistance, please don't hesitate to contact us at 703-318-6700 or jharborparkleasing@jagmgt.com.
Verified Renter Cozy apt, cozy area. Very quiet. Expensive but that comes with the area. Workers here are very polite and knowledgeable. Only thing I can say bad is that the repairs done in the apts are not the best and some may lack. But overall it’s a decent and cozy apt.
Business response:
Thank you for sharing your experience at J Harbor Park. We're delighted you find our community cozy, quiet, and enjoy the professionalism of our staff. We appreciate your feedback on the repair quality. We take all resident concerns seriously and strive to maintain the highest standard of service. If you have any further feedback or need assistance, please don't hesitate to reach out to us at 703-318-6700 or jharborparkmgr@jagmgt.com. Thank you again.
Verified Renter Best service, very welcoming. The living area is clean and safe. Whenever I have a question I am respected and answered right away. The neighbors are super friendly and nice.
Business response:
Thank you for your five-star review of J Harbor Park! We're thrilled you're enjoying your living experience with us, finding our community clean, safe and friendly. We're also delighted that you're receiving prompt and respectful responses to your questions. We appreciate your kind words and if you ever need anything, feel free to contact us at 703-318-6700 or jharborparkleasing@jagmgt.com.
Verified Renter The staff is always attentive, the neighborhood is peaceful and quiet, and the maintenance crew is very responsive. I have been living here for almost two years now and I would gladly recommend this complex to friends and family.
Frequently asked questions about The Apartments at Harbor Park
How is The Apartments at Harbor Park rated?
The Apartments at Harbor Park has a 3.8 star rating with 166 reviews.
When is The Apartments at Harbor Park open?
The Apartments at Harbor Park is closed now. It will open tomorrow at 9:00 a.m.
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