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The Apartments at Harbor Park
- Apartments
- Reston, VA
About this business
Just across the river from D.C., discover the perfect urban escape with The Apartments at Harbor Park. Located in Reston, you can explore the serene lakes and wooded walking trails of Harbor Park or drive ten minutes to the shops and restaurants of Reston Town Center. At home, whip up dinner in style with your stainless steel appliances, or break a sweat in the state-of-the-art fitness center. Take a dip in the pool, socialize in the resident’s lounge or pick your next adventure and head to Dulles Airport. Everything y... read more
Location details
11410 Esplanade Dr, Reston, VA, 20194, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Verified Renter Nice community, with great staff. Spacious apartments with plenty of closet space. Amenities include pool, weight room, community room, cookout area, car wash area and more.
Business response:
We're thrilled to hear that you're enjoying your experience at J Harbor Park. It's great to know that you find our staff helpful and our apartments spacious. We're glad you're making the most of our amenities as well. Thank you for your positive feedback and for being a valued member of our community!
Verified Renter I love my neighbors and neighborhood. I love all the trees and proximity to fun restaurants and cafes. I love living in Reston. If there’s ever a problem people here are always willing to help out.
Business response:
We're delighted to hear that you're enjoying your time at J Harbor Park and making the most of our wonderful location and friendly community. Your satisfaction as a resident is our top priority. Please feel free to reach out to us at 703-318-6700 with any feedback or suggestions.
Verified Renter Repeated turnover of management is a worry because residents are never informed that of changes. Those in the front office , however, have been consistently professional and pleasant.
Business response:
We appreciate your feedback and understand your concern about changes in management at J Harbor Park. We're glad to hear that our front office team has been professional and pleasant, and we will continue our commitment to maintain open lines of communication with our residents. Please don't hesitate to reach out to us at 703-318-6700 or jharborparkmgr@jagmgt.com with any further comments or suggestions.
Verified Renter J Harbor is a great place to live. The community is very wooded and kept clean. Service requests are resolved quickly and the staff are polite and responsive.
Business response:
Thank you for sharing your positive experience with J Harbor Park. We're thrilled to hear that you appreciate the quick resolution of service requests. Your kind words about our staff are also much appreciated! Please do not hesitate to contact us at 703-318-6700 if you have any further feedback or suggestions.
Verified Renter The office staff is unhelpful, rude, and nonexistent. The mail room is unorganized also, when a package is delivered to the office, anyone can walk right in and take it. They are not locked up and nobody checks to see if the package belongs to the person picking it up.
Business response:
We regret to hear about your concerns regarding our office staff and the mail room at J Harbor Park. We take all feedback seriously and we're striving to provide the best possible service for our residents. We understand the importance of package security and we invite you to contact us at 703-318-6700 or jharborparkmgr@jagmgt.com to discuss this further. Your feedback is appreciated and will help us in our ongoing efforts to enhance our services.
Verified Renter Apartment is acceptable, starting to get a little more expensive than I think it should be for everything included. Management could be better and maintenance could be faster and more effective.
Business response:
We appreciate your honest feedback regarding your experience at J Harbor Park. We always strive to provide our residents with the best value and high-quality service. We regret to hear that our management and maintenance services did not meet your expectations. Your feedback is important to us and helps us in improving our services. Please feel free to reach out to us at 703-318-6700 or jharborparkmgr@jagmgt.com if you wish to discuss any of your concerns further.
Verified Renter So far so good. nice and quiet. feels cozy. nice high ceilings. overall not too bad :). Wish the pool was deeper but luckily there a pool not too far up the street. I hope to ustilize that over the summer.
Business response:
We appreciate your feedback, and we're delighted to hear that you're enjoying all that J Harbor Park offers. We understand your preference for a deeper pool. We hope you continue to enjoy your stay and feel free to reach out at 703-318-6700 or jharborparkmgr@jagmgt.com if you have any other comments or suggestions.
Verified Renter Resident events have essentially been discontinued while still being charged an amenity fee. It is borderline insulting that the only resident event is a biannual coffee and donuts in the front office well into work hours on a weekday. The flyers that discuss this event are only posted days in advance on the boards by the mailboxes and then left up for months (only to be taken down when corporate officials tour the property). Next, the maintenance has become a joke. The previously routine preventative pest co... read more
Renters Beware! Since the building was sold and management changed, they have stopped being responsive to tenant issues. Items have gone months without repair, and management has indicated they have no intention to address concerns raised in any meaningful way.
Business response:
We're sorry to hear about your concerns, James. We understand the importance of timely and effective communication, as well as the need for prompt maintenance service. We're committed to providing a comfortable living experience for all our residents at J Harbor Park. We invite you to get in touch with us at 703-318-6700 or jharborparkmgr@jagmgt.com to discuss any ongoing issues. We value your input.
Frequently asked questions about The Apartments at Harbor Park
How is The Apartments at Harbor Park rated?
The Apartments at Harbor Park has a 3.8 star rating with 154 reviews.
When is The Apartments at Harbor Park open?
The Apartments at Harbor Park is closed now. It will open at 9:00 a.m.
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