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The Apartments at Harbor Park
- Apartments
- Reston, VA
About this business
Just across the river from D.C., discover the perfect urban escape with The Apartments at Harbor Park. Located in Reston, you can explore the serene lakes and wooded walking trails of Harbor Park or drive ten minutes to the shops and restaurants of Reston Town Center. At home, whip up dinner in style with your stainless steel appliances, or break a sweat in the state-of-the-art fitness center. Take a dip in the pool, socialize in the resident’s lounge or pick your next adventure and head to Dulles Airport. Everything y... read more
Location details
11410 Esplanade Dr, Reston, VA, 20194, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Verified Renter This property does not have enough maintenance staff for the upkeep it requires. Maintenance around the property needs to be done: the gutters on the front 1421 are completely blocked, creating lakes of water up to the foundation. The current freeze on ordering maintenance supplies is ridiculous after not attending to broken appliance requests for months. Communication is still nonexistent, I personally am tired of all the “sorry”s, it’s time to do better. I would also love to see real resident events come ba... read more
Business response:
We appreciate your feedback and understand your concerns regarding maintenance and resident events at J Harbor Park. We aim to provide a comfortable and enjoyable living environment for all our residents, and your feedback helps us improve. For any ongoing maintenance issues or suggestions for resident events, we encourage you to get in touch with us directly at 703-318-6700 or jharborparkmgr@jagmgt.com.
Verified Renter Pro: I love where I live - the apartment is the perfect size, the little patio brings in nature, the windows give us great sunlight. The local grounds are kept well. Con: There have been changes at the management office that were never explained to the residents, and the communication needs to be improved. The email that comes in on some days is generic and uninformative.
Business response:
Thank you for sharing your experience at J Harbor Park. We're happy to hear you're enjoying your apartment, the natural surroundings, and the sunlight. We acknowledge your feedback regarding communication from the management office. We're always striving to improve our services and your input is valuable to us. Please feel free to contact us at 703-318-6700 or jharborparkleasing@jagmgt.com with any further comments or suggestions you wish to share.
Verified Renter Staff is nice and the apartment is well designed, but there are a number of issues upon moving in that I did not anticipate including 2 of the appliances not working appropriately. I submitted a maintenance request and haven’t heard back from anyone.
Business response:
We appreciate your feedback and regret to hear about your initial experience with us. We aim to provide a smooth transition for our residents and we regret if this has not been your experience. We assure you that our team is here to assist you. For any service requests or issues, please contact us at 703-318-6700 or jharborparkmgr@jagmgt.com.
Verified Renter A great place to live as a family! It is a very quiet and safe place! The administrative staff is very friendly and they are always willing to help you if you need their help.
Business response:
We're delighted to hear about your positive experience at J Harbor Park. Your kind words about our friendly staff and the comfortable environment are greatly appreciated. Your feedback is valued and if you ever need any assistance, please don't hesitate to reach out to us at 703-318-6700 or jharborparkmgr@jagmgt.com. Thank you for your review!
Verified Renter The people, apartment, and location is very nice; however, prior to move in, the apartment wasn’t completely cleaned and some items were not fixed.
Business response:
We appreciate your feedback and regret to hear that your move-in experience was not as smooth as expected. We strive to provide a pleasant living environment for all our residents and will take your comments into consideration. We are here to assist with any outstanding issues or concerns you may have. Please feel free to reach out to us at 703-318-6700 or jharborparkmgr@jagmgt.com.
Verified Renter Great place overall. Nice area to be in. Apartments aren’t the newest but they are spacious and are next to a shopping plaza and fields. Community is safe and quiet
Verified Renter Changes in Management have lead to a lot miscommunication. The old manager Tommy was great. He did the best with what he had. Corporate is to blame because they didn’t provide him with the support he needs. This complex used to be amazing and looked amazing. But now the back of the complex is like landfill, full of garbage. Lots of residents with dogs who don’t pick up after them. Then you have residents who just don’t care about the property itself. I give it 3 stars cause I know Tommy tried but he could onl... read more
Business response:
Thank you for taking the time to share your thoughts. We're sorry to hear of your concerns about J Harbor Park. We strive to maintain a clean and welcoming environment for all residents, and we regret if this has not been your experience. We understand the value of effective communication and appreciate your recognition of our previous manager's efforts. We will take your feedback into consideration as we continue to make improvements to our community. If you have any further concerns, please contact us at 703-318-6700 or jh... read more
Verified Renter Most people are nice and mostly around our age. There is a large friendly dog community and we love walking our dogs in the area. I would recommend this community to anyone.
Business response:
We're delighted to hear that you're enjoying your experience at J Harbor Park! It's fantastic to hear that you're finding the community friendly and conducive for your dogs. We appreciate your recommendation and if you ever need any assistance, feel free to contact us at 703-318-6700 or jharborparkmgr@jagmgt.com. Thanks for your review!
Verified Renter Moved in a month ago and so far, so good! Great area and neighbors. The apartment was in great shape when I moved in. Great overall experience so far.
Business response:
We're thrilled to hear that your move into J Harbor Park has been a positive one. It's wonderful to know you're enjoying the area, your neighbors, and the condition of your apartment. Your feedback is greatly valued and if you ever need any assistance, feel free to reach out to us at 703-318-6700 or jharborparkleasing@jagmgt.com. Thank you for your review!
Frequently asked questions about The Apartments at Harbor Park
How is The Apartments at Harbor Park rated?
The Apartments at Harbor Park has a 3.8 star rating with 154 reviews.
When is The Apartments at Harbor Park open?
The Apartments at Harbor Park is closed now. It will open at 9:00 a.m.
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