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Just across the river from D.C., discover the perfect urban escape with The Apartments at Harbor Park. Located in Reston, you can explore the serene lakes and wooded walking trails of Harbor Park or drive ten minutes to the shops and restaurants of Reston Town Center. At home, whip up dinner in style with your stainless steel appliances, or break a sweat in the state-of-the-art fitness center. Take a dip in the pool, socialize in the resident’s lounge or pick your next adventure and head to Dulles Airport. Everything y... read more
11410 Esplanade Dr, Reston, VA, 20194, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | 10:00 a.m. to 5:00 p.m. | |
Sun | 12:00 p.m. to 5:00 p.m. |
Verified Renter I have the opinion that the management office employees are kind people, but they are new, have not been well trained, are understaffed and overworked. Communication is lacking, difficult, and response time is too long. Info provided is often wrong, for example, on apt tour I mentioned to my roommate that she could never have a grill on her balcony and the management employee interjected an affirmative "yes, she can". I corrected and explained that county law prohibits grills on apt balconies, yet the employe... read more
Verified Renter The apartment is clean and the surrounding area and club house are well taken care of. The cost is a but much but on par with the surrounding area. The leasing office has been hit or miss in terms of help but they are generally good.
Business response:
We appreciate your feedback on J Harbor Park. It's heartening to hear that you find our community and amenities well-maintained. Your feedback regarding our leasing office is noted, as we continually aim to improve our services. Thank you for sharing your thoughts. We hope to continually serve you better.
Verified Renter I love my apartment, and the community around it. There has been a problem with staffing - too much turnover. Just as we get to know the office folk, they move on. And service requests are not handled in a timely manner these days.
Business response:
We're glad to hear that you're enjoying J Harbor Park. However, we apologize for any inconvenience you've experienced with the staff turnover and service requests. We strive to provide consistent and efficient service, and your feedback helps us improve. Thank you for taking the time to share your thoughts with us.
Verified Renter Safe, friendly, comfortable . We downsized to a two-bedroom and are very happy here. The amenities make it almost resort-like, and proximity to stores and services makes for easy living.
Business response:
We're thrilled to hear you're enjoying your new home at J Harbor Park! It's wonderful to know that you're taking advantage of our amenities and find the location convenient. Thank you for sharing your positive experience with us.
Verified Renter These first few days of our move have been wonderful. The leasing staff is such a pleasure to have a friendly conversation with in the morning and the community is so nice and quiet and peaceful. We love it this far!!
Business response:
We're so glad to hear that you're enjoying your first few days at J Harbor Park! It's wonderful to know that our team's friendliness and the tranquility of our community have made a good impression on you. Thank you for sharing your experience!
Verified Renter Nice location. Close to shops and the metro. Peaceful with all of the trees. Close bus stop location. Near supermarket and restaurants also a gas station.
Verified Renter I love living here! The community is awesome, the area is lovely, and its so reasonably priced for Reston. One of my favourite places I have lived in, and I look forward to staying!
Verified Renter Have lived here nine months so far. Love the neighborhood and the neighbors are quiet. Just enough space for my needs without being too big for a one bedroom.
Business response:
We appreciate your positive feedback. It's great to hear that you're enjoying your time at J Harbor Park and finding the space to be just right for your needs. We hope you continue to enjoy the community. If you ever need assistance or have any further feedback, feel free to contact us at 703-318-6700 or jharborparkmgr@jagmgt.com.
Verified Renter Apartment is wonderful. Great location in Reston, great maintenance, only problem is noise. Can actually walk to a wonderful shopping center if your car is being worked on, or just to get the exercise.
Business response:
Thank you for your positive comments about J Harbor Park! We're pleased to hear that you're enjoying our location and maintenance services. We understand your concern about noise issues. We encourage our residents to respect the comfort of others in the community. If you have any further feedback or need assistance with anything, please contact us at 703-318-6700 or jharborparkmgr@jagmgt.com.
The Apartments at Harbor Park has a 3.8 star rating with 154 reviews.
The Apartments at Harbor Park is closed now. It will open at 9:00 a.m.
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