This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Texas Roadhouse
- Steakhouses
- Jackson, MI
About this business
At Texas Roadhouse in Jackson,MI we like to brag about our Hand-Cut Steaks, Fall-Off-The-Bone Ribs, Made-From-Scratch Sides, and Fresh-Baked Bread. Everything we do goes into making our hearty meals stand out. We handcraft almost everything we serve. We provide larger portions so you get more food for your dollar. And if you want an Ice Cold Beer or Legendary Margarita to wash it all down -- well, we have those, too. Our food's not the only thing that's Legendary at the Roadhouse -- our fun is too! From our line dancers to o... read more
Location details
1051 Boardman Rd, Jackson, MI, 49202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedAMAZING food and customer service!!! will for sure be back!
I liked the good but the service was bad. They decided to sweep right by our table for well over 10 mins while we was eating our food. There was no one else in our area and they could have waited til we was done eating or when we left. Also had to constantly keep asking for drinks cause our waiter wasn't paying attention to our area while he was sitting down in other areas talking on his phone. Won't go back to that location.
Great employees and food was done correctly.
the service was awesome excellent food and s great place 😀👍🙌
Tonight I was extremely disappointed. I sat for almost 3 hours and never received my food. I asked the waitress twice to find the manager before I got up from my table to go find him myself. He statement he was going to remove my food from my bill which after 3 hours was placed in a to go box but he did not. I got a full bill with someone’s else’s bill added to it. I waited another 20 to 30 minutes before I walked out. The manager whose name is Brandon told me I still need to pay and when I asked for corporates number he wai... read more
Business response:
Iesha, we are sorry you didn't enjoy your visit with us. Please connect with us here so we can gather specific details about your visit: https://www.texasroadhouse.com/contact-us/form We are so sorry we didn't provide you with our typical Legendary Food and Legendary Service.
I love the waitresses an the friendly staff and service I absolutely love coming to eat here
This is the second time in the last couple months we have ordered to go food since we cannot dine in due to health issues. Order was placed with an hour prep time. It’s been over 30 mins waiting getting texts saying my order is done, then no it isn’t, then it is, and still no food. Last time my food was cold, I can understand that, I have a 15 min drive. But when you purchase a $95 meal, is it too much to ask for it to be ready? It’s disappointing, one of the few restaurant options we have in this area. If it weren’t a birth... read more
Business response:
Laura we are so sorry to hear about your carry out order. Letting our guests down is never our intention. We'd like the chance to learn more and follow up with you in the next few days. Please connect with us here: https://www.texasroadhouse.com/contact-us/form
Consistently awesome food and service!!
Business response:
Leah thank you for your comment. We hope to see you again soon!
We went out to eat with the kiddos. Our server was Brittany. She was awesome. She kept our drinks filled and made sure we didn't need anything. She was also very polite.
Frequently asked questions about Texas Roadhouse
How is Texas Roadhouse rated?
Texas Roadhouse has a 4.4 star rating with 4,899 reviews.
When is Texas Roadhouse open?
Texas Roadhouse is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com