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Texas Roadhouse
- Steakhouses
- Methuen, MA
About this business
Location details
424 Broadway, Methuen, MA, 01844, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Called ahead, told us no wait. And put our name down. We showed up 15 minutes later and told we have 20 minutes. Which is totally acceptable. However after 20 minutes we were told another 20-30 minutes. 1.5 hours later we were seated. And the hostess didn’t say two words to us. Just brought us to the table and walked away. Totally unprofessional.
Business response:
Jason Jones We're so sorry to read this. Letting our guests down is never our intention and we would like the chance to follow up with you in the next few days. Please connect with us here: https://www.texasroadhouse.com/contact-us/form
Waited 1 hour for 9 people. They gave us a booth, expecting us to fit 9 adults in a small booth. Management can't handle the situation correctly. Last time coming here.
Business response:
Vinh Le, we are sorry you didn't enjoy your visit with us. We'd like the chance to learn more and follow up with you in the next few days. Please connect with us here: https://www.texasroadhouse.com/contact-us/form
Business response:
Karen Trzcienski, thank you for the 5-stars!! We hope to see you again soon.
Business response:
Thank you so much for the 5 star review! It means a lot to us!
Business response:
Fior Thank you for the great review hope to see you again soon!
Bad service. Bad attitude. Too much noise� Hated It�
Business response:
Wesley We are sorry you didn't enjoy your visit with us. We'd like the chance to learn more and follow up with you in the next few days. Please connect with us here: https://www.texasroadhouse.com/contact-us/form
Frequently asked questions about Texas Roadhouse
How is Texas Roadhouse rated?
Texas Roadhouse has a 4.3 star rating with 5,004 reviews.
When is Texas Roadhouse open?
Texas Roadhouse is closed now. It will open tomorrow at 9:00 a.m.
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