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Texas Roadhouse
- Steakhouses
- Gatlinburg, TN
About this business
Location details
1019 Parkway, Gatlinburg, TN, 37738, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
There was no wait and was seated right away.our waiter was very helpful answering our questions about the menu. He was attentive about our needs. The food we ordered was cooked as ordered and was delicious. We had a very good experience on our visit and will definitely return again and recommend Texas Roadhouse to our friends and family on their visits to Gatlinburg.
Business response:
Regina, thank you so much for your kind words and are happy to hear you enjoyed your dining experience with us! Come visit us again soon!
Food was wonderful, and our server John was wonderful very friendly and checked on us regularly throughout our meal..
Business response:
Thank you so much for the 5 star review! It means a lot to us!
Good food.... our waitress was absolutely awful, other waiters were helpful..
Business response:
Tina, your experience is not what we expect from a visit to our store and we'd like to get to the bottom of what went wrong. We'd like the chance to learn more, please connect with us at: https://www.texasroadhouse.com/contact-us/
Good food,good service in timely manner will come back.
Great 👍 food and service Will definitely be going back
Business response:
Marty, Thanks for the great review, We hope to see you again soon!!
We have eaten there several times before on previous trips and been pleased but this visit was a huge disappointment, except for the birthday celebration they gave our daughter. We were squished into a booth too small and told we would be ok by the hostess. We had to ask someone to find us our server after 10 or so minutes, and served the wrong beer but reassured it was the right one. We had to wait for everything we ordered or needed. Food was mediocre at best. I don't think we will go back ☹️
Business response:
We are sorry you didn't enjoy your visit with us. We'd like the chance to learn more and follow up with you in the next few days. Please connect with us here: https://www.texasroadhouse.com/contact-us/form
Food was excellent as was the service. Wife's steak wasn't cooked fully. So we sent it back. It returned just as ordered.
Business response:
Thank you for the 4 star review!
Frequently asked questions about Texas Roadhouse
How is Texas Roadhouse rated?
Texas Roadhouse has a 4.4 star rating with 2,956 reviews.
When is Texas Roadhouse open?
Texas Roadhouse is closed now. It will open tomorrow at 9:00 a.m.
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