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At Texas Roadhouse in Lake Charles,LA we like to brag about our Hand-Cut Steaks, Fall-Off-The-Bone Ribs, Made-From-Scratch Sides, and Fresh-Baked Bread. Everything we do goes into making our hearty meals stand out. We handcraft almost everything we serve. We provide larger portions so you get more food for your dollar. And if you want an Ice Cold Beer or Legendary Margarita to wash it all down -- well, we have those, too. Our food's not the only thing that's Legendary at the Roadhouse -- our fun is too! From our line dancers... read more
3431 Nelson Rd, Lake Charles, LA, 70605, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Steak was very good!! Service was good, but, no dinner rolls!!
Terrible experience. We called ahead for seating for five, three being kids was told 5-10 minutes and got our number. We went in was told it would be another 8-10 minutes after waiting almost an hour we finally left after asking several times what was going on and getting told each time just 10 more minutes they told us it was just hard for them to get the seating for 5.. even though we just needed a simple booth. Once we watched several groups of over 5 going straight in to a table we walked out and left.
Business response:
Casey, thank you for your comment. Your experience is not what we expect from a visit to our store and we'd like to get to the bottom of what went wrong. Please connect with us here so we can gather specific details about your visit: https://www.texasroadhouse.com/contact-us/form We are so sorry we didn't provide you with our typical Legendary Food and Legendary Service.
What a terrific ending to a great night. We arrived at 9:30pm didn't have to wait long at all and the service and food was amazing. I had the kabob with loaded baked potato rather than on a bed of rice and sautéed mushrooms. The meat was superb. Service was fast and friendly. Can't wait to go back.
Business response:
Sandra Guidry Thank you for your kind words. We hope to see you again soon!
Great food, great service and great location. A must!
Business response:
Thanks very much for the great review! Come back soon!
Deliciosa comida me encanta . Y el personal muy amable y eficiente recomiendo que lo visiten.
Business response:
We're thrilled you enjoyed your visit with us!
I apologize. My steak was over cooked. My potatoes was sloppy. I would not go back in Lake Charles, La TEXAS ROADHOUSE again : (
Business response:
Blanca We are sorry you didn't enjoy your visit with us. We'd like the chance to learn more, please give our Guest Relations team a call at 1-877-426-3672.
Food was good, rolls are better in texas but everything else was awesome. Great service, luckily had no wait to sit down.
I just loved the cactus onion plus my ribs and baked potato were awesome. The service was good & I will definitely be going back
Everytime when my husband and I goes there the wait never be long even at times to time we may call in to be seated by #. Anyway the services is good the waitress and manager`s always come and check on u asking is everything is okay! When the food arrive to ur table it be hot and fresh. The customers services is great and friendly. I give TEXAS Road house a ten. Even THO the # goes up to 5. Never had an bad customer service or unsatisfied food services. Love Texas Road House. �
Texas Roadhouse has a 4.4 star rating with 3,860 reviews.
Texas Roadhouse is open now. It will close at 6:00 p.m.
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