This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Texas Roadhouse
- Steakhouses
- Grand Forks, ND
About this business
At Texas Roadhouse in Grand Forks,ND we like to brag about our Hand-Cut Steaks, Fall-Off-The-Bone Ribs, Made-From-Scratch Sides, and Fresh-Baked Bread. Everything we do goes into making our hearty meals stand out. We handcraft almost everything we serve. We provide larger portions so you get more food for your dollar. And if you want an Ice Cold Beer or Legendary Margarita to wash it all down -- well, we have those, too. Our food's not the only thing that's Legendary at the Roadhouse -- our fun is too! From our line dancers ... read more
Location details
3200 32nd Ave S, Grand Forks, ND, 58201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Steaks are not hot! Daughters Mac and cheese dry and cold. Buns are cold, dry and hard! Not a good experience at all.
Business response:
Thank you for the feedback, Renee Waldorf. We pride ourselves on providing legendary food to all of our guests, so we apologize for not living up to this standard on your visit. Please give our guest relations team a call at 1-800-TEX-ROAD so we can do what we can to make things right.
Awesome awesome awesome very good food fried pickles were great
Every time it's been excellent. However today my steak was barely pink. I love medium rare. Server was great so had to leave tip. Don't believe in telling manager & the server didn't cook it. But I think the cook today needs a bit more training. The guy behind me complained about his being too done then on the way to bathroom another guy complained about the same thing. Guess someone should have talked to a manager. That's an expensive steak...bone in ribeye.
Business response:
Thank you for the feedback, Terrie Beehler. We pride ourselves on providing legendary food to all of our guests, so we apologize for not living up to this standard on your visit. Please give our guest relations team a call at 1-800-TEX-ROAD so we can try to make things right.
Had to send back my tater skins after I made it clear I didn't want bacon on it then was disgusted when my meal came and there was wades of paper in the bottom of one of my side dishes. Needless to say never going back and the service was horrible
Business response:
Thank you for the feedback, Ryan Correia. We pride ourselves on providing legendary food and service to all of our guests, so we apologize for not living up to these standards on your visit. Please give our guest relations team a call at 1-800-TEX-ROAD so we can learn more about your experience and do what we can to make things right.
Service was great. Food was perfect. Would come again.
I was a little disappointed with my visit today. The server was nowhere to be found for most of our meal. I sat and waited almost 10 minutes after our meals were served before she came around so I could tell her that my steak was not prepared the way I had ordered. When a different guy brought my steak back out, he literally dumped my steak into my other plate. I say dumped because that is exactly what he did. He could have slid it onto the other plate, but no, the plate holding my steak was literally turned so the steak and... read more
Business response:
Thank you for the feedback, Phyllis. We understand your frustrations and we apologize. This is not an example of the legendary service that we strive to provide. Please give our guest relations team a call at 1-800-TEX-ROAD so we can learn more about your visit and try to make things right.
We called ahead to see what the wait time was, like we normally do. We were told it would be 15-20 minutes, so we got our confirmation number and it took us about 15 minutes to get there. We went in, got our pager, and I was told our wait would be somewhere between 30-45 minutes! I told her I was told it was 15-20 minutes on the phone, and the girl's response was, "A lot of people came in front of you..." What is the point of call ahead seating if that's how it will work? We've never had it work like that before, or had any ... read more
Business response:
Very sorry for the miscommunication, Kaysie. We should have done a better job handling your situation, and we apologize. Please give our guest relations team a call at 1-800-TEX-ROAD so we can try to make things right.
The food was great but most importantly our server, Laura, was by far the best server we have encountered in a long while; she kept our drinks full, was very friendly & cheerful, and maintained professionalism! That is just what customers are looking for especially after a busy Monday workday. Keep up the great job Texas Roadhouse & Laura!
Screwed up rib eye and sirloin steak wanted to be seated together bday party gave us two booths so fed up with this place I will update my rating because of the awesome customer service I received after posting.
Business response:
Very sorry to hear this, Ann. We apologize for not accommodating your group. This is not at all how we should treat our guests. Please give our guest relations team a call at 1-800-TEX-ROAD so we can learn more about your visit and try to make things right.
Frequently asked questions about Texas Roadhouse
How is Texas Roadhouse rated?
Texas Roadhouse has a 4.5 star rating with 4,340 reviews.
When is Texas Roadhouse open?
Texas Roadhouse is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com