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Tesla

4.3
  • Dallas, TX

About this business

Location details

8687 N Central Expy Suite #1027, NorthPark Center, Dallas, TX, 75225, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.3528 reviews
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Carlo Gino Sosa's profile image
Carlo Gino Sosa 
recommend  Recommended
5 years ago

Terrible experience. Nobody cared to talk to us for about 1hr. I repeatedly tried to get with one of the sales people who didn’t have a clue about customer experience. It helped me make my mind to decide my new vehicle: NOT a Tesla. 

Paul Lance's profile image
Paul Lance 
5 years ago

Do not stay open during shelter in place!!!! This is not an essential service 

Carly Sacher Rubenstein's profile image
Carly Sacher Rubenstein 
5 years ago

They are unresponsive to serious safety issues. My doors on our Tesla don’t open from the outside, my husband had fro climb in the trunk. They have repeatedly set up on site service appointments for him and then canceled them only to re schedule weeks later. I finally got to a customer service agent on line who said they have an obligation to handle safety issues immediately and advised my husband to go directly to Tyson’s to drop off his car. I was supposed to get a call at 7am about getting a loaner and it’s 8:15am and not... read more

Jimma Moro Maluto's profile image
Jimma Moro Maluto 
recommend  Recommended
5 years ago

Customer service is Super cool!👍 

Michael Singer's profile image
Michael Singer 
5 years ago

I purchased a car and I have had it less than a week. The charging cable was not working right which I knew for a fact. No matter how many times I told the service guy, he kept giving me excuses and reasons why it was not working telling me it was. After repeating myself 5 times, he told me just to get a mobile service. So, he wanted to waste my time and spend wasted money on having someone come to me house. I went up front to talk to the Manager of the place and no one knew her name which she was new and not there. Lucky a ... read more

Steven Lilley's profile image
Steven Lilley 
recommend  Recommended
5 years ago
Ven Ji's profile image
Ven Ji 
5 years ago

Friendly and very helpful staffs.. 

Oswaldo Aquique's profile image
Oswaldo Aquique 
recommend  Recommended
5 years ago

Awesome staff, great location and comfortable waiting room. Excellent service overall! 

Chris Shue's profile image
Chris Shue 
5 years ago

Literally worst customer service ever!!! I called last year trying to buy a used Tesla model X. Salesman wouldn't even talk to me since I wasn't buying new. They said they'd give "used sales" my number. NOONE ever called. I called several more times and gave up. Called again few days ago. 13 months later. Again, I have CASH, trying to buy a used X with thoughts of buying new if i like the car. Again, noone would deal with me and noone called back. F*** this company. Hope they go bankrupt which is likely and their stupid look... read more

Frequently asked questions about Tesla

How is Tesla rated?

Tesla has a 4.3 star rating with 528 reviews. 

When is Tesla open?

Tesla is closed now. It will open tomorrow at 10:00 a.m. 

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