Team Gillman Subaru North

esalvaggio 

on DealerRater

14 years ago

I bought an '06 Subaru Tribeca B9. I was referred to this dealership by a friend of mine who has sent others all of whom have bought cars with Gillman. I've been back to the dealership a minimum of 3 - 5 different occasions to trade the care back in. The salesman misrepresented information re: the cars estimated mpg. It only gets from 14-17 mpg at best & requires premium gas which I was not informed of until the salesman handed me the keys to the car. I can't afford this expense on my limited income and I'm currently unemplo... read more

dsbayer 

on DealerRater

14 years ago

Overfilled new Forester with oil and put on wrong oil filter resulting in a damanged vehicle. 5 hours to purchase replacement car at higher price (with same options). Total rip off. They should close the dealership. 

awdftw 

on DealerRater

14 years ago

This is one of the most fantastic dealerships I have ever been to. I really think that other dealerships should take a look at the CS that this dealership provides to its guests. I have been with them for four years now, not only as a customer but as a loyal friend. 

anthony v 

on DealerRater

14 years ago

I visited many dealer ships online and Gillman Subaru in north houston, Has to be the most friendliest and very professional No pressure and very informational. I highly recommend them. They were very informative about there vehicals, and If the y didnt know, They would find out the information to answer your questions in a very timely matter. 

wckubik 

on DealerRater

14 years ago

We purchased a Forrester in February 2010. We then got royally screwed when we brought it in for service thereafter. Melissa failed to mention that the charge for the services performed would not be covered under the warranty plan we purchased, but also failed to mention that said services would cost $800. Subsequently, we tried to resolve the issue with management, and the boilerplate response we received was "let me check with my boss, and I will call you back." After two weeks of us contacting them daily without ever gett... read more

ericede 

on DealerRater

14 years ago

My wife and I purchased 2 vehicles from Gillman Subaru and we had a great experience each time. After moving to Nashville we are still considering making the trip back to Houston for our next purchase. Gillman really went the extra mile to ensure we got the best financing and they are heavily involved in the local Subaru community. My wife and I didn't expect to miss our car dealership when we moved but we do. 

ladybug4i 

on DealerRater

14 years ago

We always have our maintence done there and they ALWAYS do and EXCELLENT JOB!! Service with a smile. They know us by name and anything we ask for they go out of there way to try and accomadate our requests. Including when we bought our car, they were able to locate one we wanted and bring it to the dealership for us. 

phil0212 

on DealerRater

14 years ago

Excellent employees. Great attitudes and very helpful. Never pushed anything other than what we came to see unless we requested it. After visiting other dealers, we went back to Gillman Subaru because of the treatment we received and purchased a used vehicle. 

stephenbrunner 

on DealerRater

14 years ago

Brenda was great to work with. She answered our questions and worked with us on the price in a professional and curteous manner. We started at Gillman Subaru because I had purchased 2 other vehicles from Gillman in the past. We went to several other dealers in the Houston area but returned to Gillman Subaru to make our final deal because of the people, pricing and performance of the overall offering. We will definitely be back and will tell our friends and associates about the great treatment we received from Gillman and Bre... read more