Team Gillman Subaru North

syclone13 

on DealerRater

9 years ago

Overall great experience The dealer advertised a great price on a certified pre-owned Subaru on the internet. I was able to set up an appointment over the phone to come up and see it. I drove up from San Antonio, and the salesman MD Hassan already had everything ready to go. He actually came in on what was supposed to be his day off to help me with the sale. They didn't try to mess around with price at all. We did the standard at every dealer add-on process, but they were not pushy. It did take a while to see somebody at F&I... read more

FreedomRider59 

on DealerRater

9 years ago

Excellent Service and Satisfaction I want to commend Hassan Esfaoui, my sales rep for excellent service, and attention my husband and I received when we were shopping for cars the other day. He listened to our criteria and our particular needs and kept that in mind the entire time we interacted with him. I could see he is a busy man at work, and was pleasantly surprised that we started working with him right away. Apparently the key to such quick service is to make an appointment to see him ahead of time. Then, according to ... read more

TM91 

on DealerRater

9 years ago

I will never consider this place again We found a car that was perfect for our needs and was very well priced. We drove over an hour to test drive this car and start the long process that is buying a car. At first everything was great, very professional and relaxing. It was a bit later in the evening so we weren't able to get a response from the bank that night but we were assured they would start on it again the next morning. We hadn't heard anything from the salesman, Hassan, by lunch time so we called to check in on the p... read more

Dawson 

on DealerRater

9 years ago

Super happy with quality and efficiency of this dealership My first Subaru purchase and I couldn't be happier. I stopped in later in the evening and had no problems getting quality service from everyone here. Friendly, professional, and not pushy. With the help of the team @ Gillman I was able to find the car I wanted with the options I wanted and was in and out in less than 4 hours. 

smile_cme 

on DealerRater

11 years ago

Best Experience I've Had I purchased a 2014 Subaru BRZ just 5 days ago. There was no high pressure, no sales gimmicks, and very courteous staff. The financing was the most organized I've ever seen. Was in and out of the finance office in 15 minutes. The salesman went out of their way to find answers to my questions. I also experienced speed responses to my emails. It was the most pleasant experience in buying a car at Gillman's. No haggles, no stress, no disappointments, just the way a dealership should work. Thanks for a wo... read more

kfuller12 

on DealerRater

11 years ago

when I arrived at the dealership I came with two friends, hadnt planned on buying a car that specific day, only wanted my friends to go with me on a test drive to see if they liked it or approved of the subaru forester, as much as I did! (was a very rainy gloomy saturday) I live almost 2 hours away from Gillman and I have a subaru dealer near me, JK Subaru about 10 miles away from my home. i went there to test drive a car but feel that they did not want to deal with me. I actually had to wait.... to GET waited on there...but... read more

jkh72 

on DealerRater

11 years ago

I bought a certified used Honda CRZ just last month! It was a lease vehicle and still had original warranty. My issue is that they promoted how they had a certain "point" check system for all their certified cars. Just this week a service light came on so I took my car in to have the synthetic oil changed at a nearby place. They promptly told me that there was not enough transmission fluid to even register on the dipstick. What? One month after it was all "checked" and its totally gone? We can only get the fluid at a Honda d... read more

redliner777 

on DealerRater

11 years ago

I have been considering several sports cars. After a friend suggested I look into a Subaru I found the WRX, and the STI to be appealing. I wing to Gillman Subaru's website to look at inventory and was offered an incentive to come in for a test drive. After submitting my information I decided to call to see if I could test drive that night. I was given to a man named Duncan who frankly seemed bored with the conversation and uninterested in speaking to me. Further, I was told that the only way I could test drive either of thes... read more

VerlynApacway 

on DealerRater

12 years ago

Walked in got helped with but the person that was helping us relayed us to Brenda, she is so nice. Anyways she let us test drive the car we wanted. She was great, we wanted to buy the car she negotiated with us and found the car in the color we wanted and it had 5 miles on it woo! How awesome right?! Compared to the other dealership that we went to we felt so at ease over here. They had clutter everywhere because they are remodeling, but eh didn't even matter. We bought the car and Brenda and the finance person stayed with u... read more