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Team Gillman Subaru North
- Automotive
- Houston, TX
About this business
Location details
18202 North Fwy, Houston, TX, 77090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
The service advisor is efficient. Location is ok but waiting area needs atleast somethin to munch while waiting. Other than beverages.
Business response:
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Overall a great experience. From delivery to follow up, I have been impressed with the attention to customer service. My Outback was ready before the delivery date. Patrick communicated with me at all stages of the buying process. Thanks for making my experience enjoyable!
Business response:
Hello, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Team Gillman Subaru North!
Poor customer service from management. Getting the paperwork done was a nightmare. messed up window film not fixed. Salesman LIED about extended warranty and the management said they would make it right. NOOOO left many messages and never a return call and then was gaslighted.
Business response:
Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to us at (281) 784-1000 and we will work with you personally in rectifying the issues you experienced.
Gillman Subaru and Patrick Clausen have been our trusted go to dealership and salesman since 2005. I have had a Lexus as a secondary car, but the service and trust from Gillman Subaru has now made us a 3 Subaru family and happily so.
Business response:
Hello, we're happy you found our staff to be so supportive during your experience here at Team Gillman Subaru North. We hope you continue to choose us for all your automotive needs! Take care!
Excellent facilities, awesome customer service, properly waiting time, easy access, professional staff, kindly attention, acknowledge
Business response:
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
We have had our vehicle into Gillman a few times and have always received prompt , courtesy service . Ray has been patient in explaining anything our vehicle needs .
Business response:
Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!
In a historically tight auto market, Gillman went the “extra mile” to work with me on getting a fair deal on my car purchase.
Business response:
Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
I ordered a subaru part from them and it has been a NIGHTMARE. They sent me the wrong part even though I provided them the vin number of my car and they are refusing to refund me for the part even though it is their mistake I would NEVER work with this subaru dealership again!!!!
Business response:
Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out at (281) 784-1000 and we will do our best to make this better. We hope to hear from you soon.
Great service and employees. Work was done on time and covered under warranty. Always have been pleased with service and will return.
Business response:
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Frequently asked questions about Team Gillman Subaru North
How is Team Gillman Subaru North rated?
Team Gillman Subaru North has a 4.5 star rating with 3,460 reviews.
When is Team Gillman Subaru North open?
Team Gillman Subaru North is open now. It will close at 8:00 p.m.
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