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TD Bank

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About this business

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Aut... read more

Location details

271 Main St #5, Great Barrington, MA, 01230, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
1.2298 reviews
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Aaron S's profile image
Aaron S 
a year ago

They repossessed my car without giving me notice and have had me run around on the phone for the past 2 days trying to talk to someone who could help me, I have yet to be called back 

LORI M's profile image
LORI M 
a year ago

This banks retail card services has been shady from the first account stament I received. There was already an online acct set up that I did not set up and did not know the details. I called in 5/4/23 and they were confused how that could happen. Then I set up the acct and it dropped the 2nd 6 at the end of my acct number and when pymt made rejected then *********************** me $25 for that being wrong, I then called in on 5/17/23 and did a 3 way call with my bank and set up the bank details. I made a $3200.00 payment and... read more

Willard F's profile image
Willard F 
a year ago

TD Bank defrauded me of >$600. And they were absolutely horrible to deal with in the process:In May 2022, I had $596 fraudulent charges on my TD Bank **** card. It was clearly fraud; they didn't even use the right name (that is, the merchant made no effort to verify). Got a new card and TD Bank waived the charges. But then a month later, with zero explanation, they reversed that. I spent several hours on the phone (as one has to do to deal with them) appealing the ruling. They would promise to give me an answer by a certain ... read more

Shauna m.'s profile image
Shauna m. 
a year ago

I opened account and made one deposit it stated it cleared so I went to withdraw. Only to be locked out my account. **** wont work and they refuse to give me new one. Told me to call 800 num and got run around 9 times from brink to 800 number even when in nine times to get my money they refuse to give me money or close account or give me acess 

Gary Z's profile image
Gary Z 
a year ago

This bank is the worst bank to do business with, they ruined my life and my credit score over one mistakenly late payment one time . I called them multiple times to help me resolve the problem all they given me is running around and hang up the phone and rude customer service.staying away 

Ceyda B's profile image
Ceyda B 
a year ago

This bank is the worst bank I've ever been to. I was a victim of a check fraud. Somebody stole and deposited the rent check I mailed to my landlord on Jan 2023. I realized what happened in February when I saw my rent invoice. I called my landlord and they said they never received it. Also we emailed back and forth. It was a check from my account on **********************. So I first called TD Bank, and they recommended to go to the nearest branch. How unlucky of me that I had to go to this branch. I signed all the necessary ... read more

Bob K's profile image
Bob K 
a year ago

There should be a no star review. I closed my account as TD has no banks in my new area. Also,, I tried to wire transfer funds from my account to the title **********************. TD said I had to be physically present to initiate a wire transfer. Then why have the process at all? Finally, after closing the account, I took my TD ************** Check" to ********** for deposit. I was told there would be a 12 day holds on my funds unless the check could be verified. The folks at Chase tries but, after almost an hour on the pho... read more

Marta B's profile image
Marta B 
a year ago

This is the worst retail financing company ever. You cannot get them to help with online account needs, their website is awful and hard to use. Any account error always works out in their favor because they never provide you with enough information to not have issues. Do not finance through this company, it is a heartache. 

Jjjj P's profile image
Jjjj P 
a year ago

TD Bank is absolutely ridiculous. I'm a truck driver and during the pandemic I was so busy driving and getting supplies delivered all over *******. My Red Card was set on autopay and since I couldn't manage my credit union I switched my payment to my other bank since they're nationwide. Unaware that it didn't apply for the current month my payment failed to post. TD Bank ended up putting 2 late payments on my account. I've written, called and filed a complaint with CFPB about this error. TD Bank refuses to rectify the entrie... read more

Frequently asked questions about TD Bank

How is TD Bank rated?

TD Bank has a 1.2 star rating with 298 reviews. 

When is TD Bank open?

TD Bank is open now. It will close at 6:00 p.m.  

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