TD Bank

Evelyn A 

on BBB

a year ago

I WOULD GIVE THEM 0 STARS IF THIS ALLOWED ME TO. I HAVE BEEN DEALING WITH TD BANKS SHADY FEES FOR MONTHS NOW! THEY HAVE CHARGED ME **** EXCESS TRANSFER FEES EVERY MONTH LIMITING MY TRANSACTIONS TO 6 LIKE I AM A CRIMINAL, THEYVE CHARGED ME ***** MAINTENANCE FEES AND **** FEES THEYVE DECIDED TO DO RANDOMLY ON MY STATEMENTS HOPING I DONT NOTICE. I HAVE BEEN WITH THEM SINCE 2010!!!!!!! THIS IS HOW THEY TREAT THEIR CUSTOMERS OF 10 PLUS YEARS NO WONDER THEY HAVE THEIR HEADS ********** WATER AND NOW THEY ARE SCAMMING THEIR OWN PEOP... read more

Hanna O 

on BBB

a year ago

I gave one Star, because, the option started from One, otherwise I would have given "Minus Zero" TD Bank is heartless, On 8/29/23, I rushed to TD Bank on 928 N Colony from a car ************** where I was trying to rent a car, to deposit money so I could use my Debit card for the $300 deposit needed. But my card and my $400 got trapped, without the transaction being completed. So I stepped into the Banking Hall to complain. First they wasted my time, before attending to me, then when they finally attended to me, I was told t... read more

Monique L 

on BBB

a year ago

I have been desperately trying to reach out to TD Bank regarding an error they made over 3 weeks ago and no answer. The Occurrence: In December 2021, I filed a dispute against a charge from Airbnb. Essentially, the listing I rented went against ******** Housing Laws; it was a rental property in a ************* ***************** building. I filed the dispute with TD Bank.I dropped off documentation supporting my dispute within a few days of filing, at a TD Bank branch downtown Manhattan.Fast forward to March/April 2022, I rec... read more

Danasia M 

on BBB

a year ago

te never sent me back money they owe everytime i call them for it they say it will be back on my account its been 3 months if im letting you know im having a problem theirs be an issue solve it i have all receipts 

Johan Y 

on BBB

a year ago

This review is for TD bank fraud department. I tried to solve this with TD bank directly with no success. Thus, I wrote this review.TD Bank fraud departments decision to suspend my checking account #xxx6459. The bank suspended the account erroneously based on suspected fraud. While I appreciate reasonable efforts to keep customer deposits safe, in this case the bank made an error and has been unresponsive for two weeks, despite my repeated efforts to address this. The situation is unacceptable and has resulted in economic da... read more

Alex L 

on BBB

a year ago

Worst bank out there that doesnt care about its customers at all. My family and I are attempting to move, I had amazing credit (over 780) but when I went to apply for a mortgage I found I have a 650 now, why? Because TD failed to setup recurring payments with a bug in their system, I was never notified the automatic payments were not working and so never knew a very small bill wasnt getting paid due to their bug. I have filed a dispute and they refuse to look into the situation and say its not a banking error, no ****, I tol... read more

Mike L 

on BBB

a year ago

I wouldnt recommend this company to my worst enemy. If you ever have fraudulent charges, they will leave your compromised card number active and continue to ****** you to pay them even while theres an active investigation into it. Then when you get that straightened out, all of a sudden you are still getting charges on that inactive card that they expect you to pay, but now you cant log in even after changing your password to a very secure one. Hands down the WORST CUSTOMER SERVICE IVE EVER DEALT WITH. 

Troy w 

on BBB

a year ago

DO NOT USE THIS COMPANY! I have an account that I set up auto pay on and for whatever reason it keeps getting turned off, so I miss a simple $45 payment and then they charge me $40 for being late. I turn auto pay back on and I'm good for a couple months and then again, my auto pay kicks off and another $40 fee. I assume my bill is being taken out automatically and not until I see my credit drop do I realize auto pay is switched off again. So, hundreds of dollars of fees have accumulated before I realize I have a problem agai... read more

Paul H 

on BBB

a year ago

I was treated very poorly by their staff, and very poorly by their seemingly abusive behavior towards a nearly blind, over 50, single father of Native ******** heritage. These folks adjusted a fixed mortgage payment, because they had incorrectly estimated their escrow amount, and then did not sufficiently notify the owner. They had incorrect phone numbers (completely unaffiliated with the owner) assigned to the owner account. When the owner tried to contact them, they insisted that I go into their bank to fix their account i... read more