TD Bank

Teresa K 

on BBB

a year ago

Wouldn't remove my fraud charges. Said the card was present even though they are the ones that called me about suspected fraud. They don't receive mail. I used the address on their letterhead returned undeliverable. Went to a branch had them email my dispute to the fraud department. They never responded. Now 8 months later they call me numerous times a day trying to collect. They have impacted my credit rating. If you have one of their credit cards cancel it. 

Victoria R 

on BBB

a year ago

I had the worse experience ever at a bank branch! TD Bank in ********, **. I went in requesting a credit card, and after giving them all my personal information and waiting for a quick response the teller, gives me a high five and says I did it, I got you a credit card for $12,000. I was very excited to have gotten my credit card, which that's why I went to the bank. An emergency came up and I urgently needed it. After I get the credit card, I walk over to the *** machine with one of the associates, and she explains to me ho... read more

Leslie F 

on BBB

a year ago

This company is straight up thieves! Of course disputing an amount they are still going to favor themselves. I will never buy anything that uses this company again! I advise any and all that consider financing anything from them to stay far away. I'm going to report this company up as high as I possibly can. I can't stand a thief or a liar! 

Michael P 

on BBB

a year ago

This review is actually for the South Beach branch on ********************************* but BBB doesn't have them listed as an option. My car got towed in SoBe and in a rush/panic to get my car back I left the *** without grabbing my money, got a block away, and realized my mistake. Came back to the *** and it was of course gone in only 60 seconds. My bank (***** Fargo) tried to help but their hands were tied. Tired and frustrated I spoke with *****************************, the Assistant Manager at that location. ******* has... read more

James E 

on BBB

a year ago

In August of this year I seen that my TD Bank credit card balance was higher then normal so I reviewed by account to see what was purchase. As I looked at my transactions I witness that there were multiple transactions that were purchased along with subscriptions that I did not authorize. So I called TD Bank to explain. As per ******* , she stated that she will review these purchases and will take 90 days to see I will be granted the credit or denied the credit. Two months later I called them back to find out I was denied ba... read more

jacob m 

on BBB

a year ago

They don't even deserve 1 star. When my first payment was due couldn't remember my username. 3 days of calling like a dozen numbers I fi ally found the retail card number. They called 6 times in 2 hours to tell me my payment was a day late but absolute radio silence when my payment got canceled due to not enough in bank account-FOUR DAYS LATER! had the gall to charge $25 for some stupid assessment. Shady overseas loan sharks are what they are at TD retail. ******* needs to switch providers because this is ridiculous. 

Patti S 

on BBB

a year ago

0 Stars: TD Bank is full of thieves. It is the worst bank ever. It had a fiasco this past summer where debit cards stopped working, leaving many people suffering, and they blamed **** for something they couldn't fix. Worse yet, if you open a credit card with them and pay on time, they'll still charge you late fees and interest for purchases, even if you make none, effectively collecting more and more from you on top of APR, making it more difficult for you to pay off your credit card debt, The *** is an absolute moron, and t... read more

sue j 

on BBB

a year ago

I have always found TD to have the best customer service. My branch manager is always helpful and proactive. He has suggested products and services to meet my situation. He was instrumental in getting me a home equity line of credit and helped me to set up an investment. The tellers are always friendly and they do have the longest hours. I have never had a problem that they did not solve to my satisfaction. I feel like they are a small local bank and not a huge corporation.. They make me feel like a valued customer and i wou... read more

FRANK L 

on BBB

a year ago

PURCHASED A ***** FROM SAMSUNG....THEY FINANCE THROUGH TD BANK....ALSO HAD THE WARRANTY....***** HAS BEEN PAID OFF FOR YEARS...HAD AUTOMATIC CREDIT CARD DEDUCTION FOR THE INSURANCE ON THE ***** IN THE AMOUNT OF $9.26....I THINK IT WAS THAT AMOUNT....THEY MISSED TWO PAYMENTS....SENT ME A BILL FOR ***** FOR A MISSED PAYMENT PLUS FEES....I CALLED THEM SPOKE TO THEM DIDN'T GET ANYWHERE WAS ADVISED JUST PAY IT AND DON'T DO ANY MORE BUSINESS WITH THEM. SENT THE CHECK ON THE 26TH OF MARCH....THEY CASHED IT ON THE 29TH...STILL RECEI... read more