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600 Coolidge Dr #300, Ste 300, Folsom, CA, 95630, United States
Get directionsThe individual representing us missed all the deadlines to submit responses or respond (at all on our behalf) to the **** They kept telling us it's no big deal and not to worry. Now our account went into collections and still not getting the assistance I expected from this service. Taxaudit is a scam!
Unfortunately I think this service only provides a false sense of security. I found out the hard way the this "service" really does nothing more for you than you can do yourself and often, you could do better. I received my original audit paperwork in January 2021 and started my case with TaxAudit. I spent several days getting everything prepared and scanned all documents and forwarded them in February. In July, I received a response from the *** with a significant increase in my amount due, even after submitting all of my b... read more
My experience was great from start to finish. Very professional Best money I could spend taking on the IRS.They have very good personnel to work with.
This is the second time I've needed assistance due to audits. As in the past your reps have responded quickly and professionally, I will continue to back my returns up by using Tax Audit.
Business response:
The Tax Professionals and Support Staff here at TaxAudit are fantastic. Their compassion coupled with their experience help thousands of members such as yourself each year. Thank you for sharing your experience with us and with others and for being a TaxAudit member.
They were very professional and extremely helpful. I would definitely recommend to my family and friends!
I sign up for TaxAudit every year as it gives me a piece of mind. And so glad I do, because this year was the second time I needed to use the service. My case manager was very knowledgeable and proactive, reaching out frequently to the *** and explaining to me where things stood, the procedures, and what the *** notifications actually meant. My case manager, over a period of 7 months, would send emails plus would follow up with a call to ensure I understood the next steps. Calmed my nerves. It was a relief to know that TaxAu... read more
Tax Audit looked at every relevant piece of data to get me the best results possible.
****** ****; did an absolute fantastic job in helping us end a very tumultuous 2018 experience with *******. We will definitely be purchasing taxaudit protection with every tax year return, great job ******!
Was there from the beginning of our Tax Audit, helped calm us down when we first got the audit from *******, explain everything that was happening in easy terms. ****** offered us options to answer the questions ******* had. Very happy with the service!
Business response:
We appreciate your sharing your experience. We are so glad that we were there to help when you needed it. We at TaxAudit pride ourselves on our customer service.
TaxAudit has a 4.7 star rating with 360 reviews.
TaxAudit is open now. It is open 24/7.
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