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600 Coolidge Dr #300, Ste 300, Folsom, CA, 95630, United States
Get directionsI complain a LOT about companies, to be honest - and I can't begin to tell you how awesome TaxAudit is and worth every penny each year. I had a pretty messy audit situation and every step of the process was easy thanks to Jason and Daniel. Jason in particular had outstanding communication and skill in helping to solve this issue, was caring and attentive and going beyond what he needed to do to help, probably. Highly recommend this.
Business response:
Thank-you for sharing your experience. We appreciate your taking the time to share your opinions with others.
Mary (TexAudit representative) was extremely kind to help my situation with exceptional professionalism. She helped my case to the best outcome scenario possible. It was a complicated situation and I could not have done it without her professional help. Thank you.
Business response:
Having a kind, experienced professional on your side at these times is invaluable. Thanks for sharing your experience.
Tax Audit was in constant contact with me and was able to help me with the IRS regarding my school taxes I claimed! I'll be purchasing it again with my next taxes for a just in case.
Business response:
Your comments are appreciated! Thank-you your sharing your experience with others.
I honestly was very pleased for all the help I got from them. I couldn’t do it on my own. it was a big relief knowing that I dnt have to pay any money back to IRS. I recommend everyone out there to get insurance even do u think u did everything rite but there always that possibility that u could get audit. 2 or 3 years back n it’s hard to show Proof of any documents that IRS or asking for because of the years back. Hope this help other to be smart n lose some money now than later when it come with penalty n Interest .
Business response:
Thank-you for sharing your experience. You have found what so many others before you have found, that having an experienced tax professional to assist you at these times is a valuable asset!
Excellent understanding of the issues regarding my IRS notice. Good communications, advice and assistance throughout the process. (My initial IRS notice from two years earlier indicated that I owed over $700. The final determination was ZERO owed! Yeah, I feel pretty happy about that! Thanks, TaxAudit.) The information from TaxAudit during the several months of the process was personal, to the point and understandable. They took care of all communications with the IRS. No mumbo jumbo.
Business response:
Thank-you for posting your comments on your experience with TaxAudit. I am glad you have had such a positive experience and received the assistance you needed.
EXCELLENT!!! BRETT WAS A MOST DILIGENT AND ATTENTIVE REPRESENTATIVE AND HANDLED A VERY DIFFICULT AUDITOR.
Business response:
Thank-you for sharing your experience with TaxAudit with Better Business Bureau. May you and yours have a wonderful holiday season.
One star is too much. But there is no option for zero stars. This is what Tax Audit advertises: "************: defends your income tax return in an audit through the highest level of appeals Schedules and attends all audit appointments Reviews your tax return for additional problem areas Reviews your source documentation before the tax agency sees it Handles all audit correspondence and makes all audit phone calls Prepares requests for appeals conferences and U.S. Tax Court Petition, if necessary Minimizes the financial impa... read more
Business response:
I am sorry to hear of your frustration. In helping thousands upon thousands of tax payers over the last 30 years we understand how challenging it can be to deal with the IRS or any taxing authority, which is why we pride ourselves on helping our members to understand their situation and do all we can to lessen their tax burden. I have left my contact information on your voicemail, if there is anything I can do to help you understand better the ramifications of the letters you have received, please do not hesitate to reach ou... read more
This has been a very disappointing experience. They don't defend you. They don't negotiate for you, they don't assist with payment set ups. They don't help with Offers of Compromise. All they do is make sure the IRS is billing you correctly. In my case, they didn't and I did/will be paying less, but not much. In the end, it would have been cheaper to just pay what they said I owed because of the frustration of dealing with Tax Audit and their inability to actually defend/assist you. It really feels like they are working for ... read more
Business response:
I am sorry to hear you have been disappointed up until now with our service. I appreciate the opportunity to speak with you today to address your concerns. Thank-you for your time, and we look forward to a positive outcome on your case.
I have been working with TaxAudit for the past six months. In that time, I have had three separate tax representatives. It has been clear that they have not properly represented me. The IRS at every turn has responded not making sense. Finally, I inquired about the responses from taxaudit. They were sending incomplete packets. This has led me to having to pay a 6500.00 tax liability. Do not work with them unless you have to. Do get a reliable CPA to do this too.
Business response:
I am sorry you have found the IRS’s rejection of our responses frustrating. Per your request we will be submitting your documents again for review and will attempt to get a more favorable response from the IRS.
TaxAudit has a 4.7 star rating with 360 reviews.
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