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600 Coolidge Dr #300, Ste 300, Folsom, CA, 95630, United States
Get directionsI've used Turbo Tax for years but this was the first time I've been audited. I can't praise Steve at Turbo Tax enough for all his help. He was always available either by telephone or by email when I had a question. He resolved the issue and kept me informed of each step that needed to be taken.
Business response:
We at TaxAudit pride ourselves on the care we give our members. We appreciate your sharing your experience with others.
Extremely helpful, great follow up and keeping me up to date through the process. Enjoyed working with him throughout the 6 months.
Business response:
It is our pleasure and commitment to lessen your stress as much as possible. We are glad to hear of your positive experience, and thank-you for sharing that experience with others.
Working with Tax Audit was great. The IRS made many mistakes the result of which was going to be a huge tax bill for us. Some of the best money I ever spent was buying audit defense. While it took some time (as everything in government does), Tax Audit successfully reduced our taxes owed to zero. Special thanks to Andrew who handled our case. I would definitely recommend Tax Audit's services.
Business response:
The IRS does make errors from time to time, which is why we carefully check any correspondence our members receive from a taxing agency. Thank-you for sharing your experience and for being a member here at TaxAudit.
They were very responsive and professional. Will definitely continue to purchase this service each year.
Business response:
We are glad to hear that you have found what so many others have, that the tax pros and support staff at TaxAudit are top notch!
Staff is knowledgeable, understanding, and professional. TaxAudit examined my return and supporting documentation, determining my return was accurate and within compliance. TaxAudit kept the IRS off my back! Thanks!!
Business response:
We appreciate your sharing your experience with us and with others.
When I received a letter from the IRS stating that my reported 2016 Income did not match their information and I owed tax and penalty amounting to thousands of dollars, I instantly went into panic mode because I had no clue how to deal with the IRS. Once I regained composure, I contacted TaxAudit for assistance. They told me what I needed to do so they could move forward with my case. I can honestly say that my experience with Tax Audit was exceptional and extremely positive. Through the diligent efforts of the tax professio... read more
Business response:
Thank-you for sharing your experience with us. We love hearing from our members and how our representatives and our service have helped during such a stressful time.
The IRS made more than one error with our 2016 return and was asking for tens of thousands of dollars. It took months - and a few interchanges - for Tax Audit to get them back down to zero, but they persevered and did it. Their representatives were pleasant and helpful through that process.
Business response:
Many people are surprised to learn that the IRS does make errors. That is where our team of experts really shine. We know the rules and carefully check the IRS calculations for our members. Thank-you for sharing your experience.
Eric was great to deal with and I felt he was in control of the situation and would have continued to work hard on our behalf to ensure everything was alright. Luckily our case was fairly straightforward, yet going through this experience, especially because of Eric, will ensure we will ALWAYS purchase the Audit protection when doing our taxes online.
Business response:
Thank-you for sharing your experience with us, and for letting others know what they can expect from our service!
Very helpful. At all times, were very courteous. Walked me through finding the correct stock statement to clarify to IRS my stock documentation. Significantly lower my amount due to IRS. I will pay the fee every year to keep them on retainer. In just one audit, they already saved me enough to pay their fee for life and still have some left over. The greatest thing is they are very pleasant. Highly recommend their service.
Business response:
Thank-you so much for posting your views on the BBB website. It is a great way to share with others what having our service is all about.
TaxAudit has a 4.7 star rating with 360 reviews.
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