Take 5 Car Wash

Angela G. 

on BBB

2 years ago

Ever since the car wash switched ownership it constantly has problems. First of all they cut the hours that it is open. They close early for winter, they are closed for repairs a lot. They are closed for inclement weather (3 days after the actual weather event). They close early on New Years Eve. I work nights and I struggle to get there when they are open. They are closed on my way to work and on my way home now. Even when you go through the wash you never know if it is going to work or not. I have had to back out and leave... read more

Chasity S 

on BBB

2 years ago

I went to wash my car at the Take 5 in Zachary Louisiana and the first time I was attempting to go through the washing process for some very odd reason it just stopped right in the middle of washing it so I’m sitting there not knowing what to do because the car behind me was also already in the ( I’ll call it the washing capsule) so I made the decision to just drive out. I went back around and told the manager what happened blah blah blah and he tells me to just go again.. K! Went through again and went on my little happy wa... read more

Brandon S 

on BBB

2 years ago

Car wash damaged my new truck and the manager will not call me back. Have tried several times a day and cannot get the manager on the phone. My next step is to have them served so they will pick up the phone and have a discussion about the damage one of their employees openly admitted that the car wash caused. 

Tom G 

on BBB

2 years ago

I have used the Franks on Forest Drive for years. The long-time owners recently sold the business, I have tried the business under the new owners twice and will not go back or recommend it. They left the windows smudged and streaked, They also did not lift the front or back wipers to clean the glass under them so that remained dirty, In my mind a formerly good business turned bad. 

Richard T 

on BBB

2 years ago

After canceling my recurring autopay membership in June 2022, I have now been charged for the 4th month in a row. After numerous attempts to get this issue resolved (July, August, September) was told by Alecby text that he would personally make sure this was taken care of and no further charges would be made to my canceled account. What a joke. I was charged again for October. I finally have canceled my credit card so no further fraudulent charges can be made any longer. My car was damaged using the car wash and would no lon... read more

Helen J 

on BBB

2 years ago

On 09-16-2022, I went there for a $20 car wash, which included ********** on tires. They gladly took the money after informing g them I wanted the $20 service. I did not get the full service, because my tires did not have the shine applied. La, an African American lady stated, "Our tire shine shipment did not come in and it's not our fault." They would not issue a courtesy free tire shine for the future; they would not refund $8.00. They are taking money, but not delivering in what is paid for. This happened 2 other times I ... read more

Chelse G 

on BBB

3 years ago

AVOID THESE CROOKS unless you want to throw away money fixing your DAMAGED CAR! These people knowingly operate a malfunctioning car wash which caused a 3 car collision inside the car wash. Mine was in the middle so it was the worst damaged ($4000 worth of damage to be exact)! This was NOVEMBER 2021 and I have had to fight every month to get anything resolved. As of JULY 2022 my car STILL isn't fixed! Read the reviews this happens frequently at this car wash! Support a local business Not ***** car wash AKA TAKE 5 car wash. I ... read more

Krystal H. 

on BBB

3 years ago

This business damaged my car and will not take responsibility. I have proof too. 

Millie M 

on BBB

3 years ago

Trying to cancel membership and get no response. Have been trying to reach someone for couple weeks.