Take 5 Car Wash

Samantha B 

on BBB

3 years ago

I went to Frank's car wash today and asked for the 30.00 package. I was told they weren't doing any interior cleaning so they charged me 16.00 and sent me through the car wash. When I pulled my car around they were vacuuming the car in front of mine. When my car came out of the car wash. I had to wait forever for them to half way wipe off just the windows because they were also cleaning the interior of the few cars that were ahead of me. I was told they didn't have enough help to do that. But they hardly had any cars in line... read more

Marie B 

on BBB

3 years ago

The Platt Springs Rd Location is excellent! Every time I get a great soapy wash. Love the $20.00 a month club. Everything I need to finish cleaning my car when it comes out of the wash is provided! Thank u Platt Springs Location, excellent job! Marie B******** 

Matt R 

on BBB

3 years ago

Would give zero stars if available...certainly deserved. On July 6th my car was damaged by this car wash, I also did not receive the level of wash I paid for. Horrible staff, horrible management, horrible site leadership, horrible management of this organization. A claim form was filled out and I was told I would be contacted by someone with 48 hours. Anyone reading this think that happened? After calling every contact I was able to find, leaving multiple messages, calling the contacts directly...I have received ZERO respons... read more

Vendetta B. 

on BBB

4 years ago

I signed up for what the Goo Goo employee said was one month of however many car washes I wanted. It turned out to be a contract, and since I paid with my bank card they debited me. I called the car wash and got no answer. I called the Corp number and got hung up on. I canceled via the ***************************************** and they have not confirmed yet. I think employees are required to sign up as many customers as thy can with this bilking scheme.