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Swiss Haus Bakery

4.1

About this business

Swiss Haus Bakery bakes the finest cakes, pastries, and cookies using century old European recipes that have been a Philadelphia tradition for over 85 years. At Swiss Haus, we use only the finest ingredients and take great care to make your wedding, birthday, anniversary or special occasion extra special. All of our products are baked fresh with love and care at our location. If you are in the neighborhood, please stop by our cafe for a nice hot cup of coffee or tea and bite into one of our delicious treats. At Swiss Haus, o... read more

Location details

35 S 19th St, Philadelphia, PA, 19103, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.1249 reviews
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Betty Hong Yiu Tung's profile image
Betty Hong Yiu Tung 
7 years ago

A lovely old fashioned bakery that smells like heaven when you walk in. The strawberry shortcake is a family favorite but I have enjoyed many other cakes and pastries there!! 

Kim O'Brien Hughes's profile image
Kim O'Brien Hughes 
7 years ago

My daughter only asked for a carrot cake for her 5th birthday from Swiss Haus. No presents, just carrot cake. I placed an order online for the cake through their online menu. I ordered it 48 hours in advance and paid for it in full, around $70. It was supposed to be delivered at 3pm for her party and lo and behold I get a text at 2:35 that the order is canceled. I called and inquired and the person who answered said you can't order specialty cakes online and they can't do it and a manager will call me back. A woman called me... read more

Business response:

Kim, I’m very sorry this happened and you had such a bad experience today. Grubhub has changed the way they service restaurants for advance orders and rather then sending it to us when you placed the order, they sent it to us 45 mins beforehand. This works well for most of their restaurant partners (pizza places and whatnot, but is terrible for bakeries). Unfortunately, we simply can’t keep carrot cakes of this size on hand and so we weren’t able to complete your order. Please contact Grubhub with your order number for a ref... read more

Vhicks Cv's profile image
Vhicks Cv 
7 years ago

Its really lovely.... If you haven't tasted it , please I advise you to do... 

Andrew Cox's profile image
Andrew Cox 
7 years ago

Happiness. That is the one feeling you get upon walking into Swiss Haus! The smell of the treats is enough to bring you in but the service and products are what make it great. I’m not a huge fan of doing soy but stopped into the Market Street location and had a soy hot chocolate. To my surprise the taste wasn’t overwhelmingly strong and felt very smooth and rich! And the two employees that helped me were a delight! Easily struck up a conversation with one on musical theatre and received prompt service from another. Both of t... read more

Business response:

Glad you had a good experience in the store! See you again soon 

Theresa DiPietro Ruocco's profile image
Theresa DiPietro Ruocco 
7 years ago

The Swiss Mocha (hazelnut cake) is the best. My family owned the bakery for many years and I am happy to see the new owners have continued on with the Old World European recipes that my family started. My family will continue to get our cakes from SwissHaus. 

Business response:

Glad to hear we’re doing your family proud! Hope to see you again soon! 

Marita Walker-Grant's profile image
Marita Walker-Grant 
7 years ago

I always pickup desserts from the location on 19th street but as of 11/22/17 I will no longer give this company my $$$. I went in the Wednesday of Thanksgiving to pickup a red velvet cake. While in the line I noticed 2 or 3 cakes sitting out in the open and a female customer speaking directly over them. I politely informed one of the cashier/front desk people of the issue, he kindly said thank you and took them to the back. A rude heavier set Caucasian woman hollered they are cooled off & can sit there. I looked back she was... read more

Ammar Alhelal's profile image
Ammar Alhelal 
7 years ago
Wendi Borten's profile image
Wendi Borten 
7 years ago

This is the best bakery. My family and I can not celebrate any event without a cake from Swiss! My fav is the hazelnut! Unbelievable!!! 

Sandi Neuman Foxx Jones's profile image
Sandi Neuman Foxx Jones 
7 years ago

Everything I've gotten from them is totally delicious from cookies to cakes! The folks are lovely and accommodating. A treat! 

Frequently asked questions about Swiss Haus Bakery

How is Swiss Haus Bakery rated?

Swiss Haus Bakery has a 4.1 star rating with 249 reviews. 

When is Swiss Haus Bakery open?

Swiss Haus Bakery is closed now. It will open tomorrow at 9:00 a.m. 

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