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SuperJeweler.com Inc.
- Home & Garden
- New York, NY
About this business
Superjeweler.com Inc. is located at 20 E 46th St Rm 1201, New York, NY. This business specializes in Housewares.
Location details
18 E 48th St Fl 3, New York, NY, 10017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was alerted to a great deal on some diamond earrings from SuperJewelers.com a couple of weeks before Valentines day and boy do I regret it. We were celebrating on the 9th (weekend before) and the listing for the product says that they would ship by Thursday the 8th. I called in Tuesday the 6th and paid extra to receive overnight FedEx shipping to make sure I had the gift on Friday the 9th and was charged immediately and confirmed with their customer service rep that it would be shipping out Thursday. Thursday passed and I ... read more
Business response:
We completely dropped the ball on this one and the customer is 100% correct. No excuses. I will be reaching out to the customer with a free gift offer.
Bought a pair of black diamond hoop earrings for my niece. I loved them so much ch I considered keeping them. Extremely cheap to buy but looks so expensive! Highly recommend! Looking for a pair of diamond studs for myself right now.
Long story short don't expect to get your item at a decent time. If their service is an indicator of their product buyer beware...The deal is not worth the headache. This is a real and true review..
Business response:
We are sorry that our delivery did not meet the expectations of the customer. The customer has canceled the sale and will receive a full refund.
I order a 14kt gold necklace with 20 diamonds, I received the necklace and it looks like it is plastic even the so called “diamonds”. It looks cheap and fake! Although the website, states that they’re jewelry is 100% real. If I could rate a zero I would!
Business response:
We try to create jewelry that is pleasing to everyone, but of course, that may not happen, this purchase was made less than 60 days ago (actually 5 days ago) and therefore can take advantage of our 60-day return policy.
Frequently asked questions about SuperJeweler.com Inc.
How is SuperJeweler.com Inc. rated?
SuperJeweler.com Inc. has a 3 star rating with 103 reviews.
When is SuperJeweler.com Inc. open?
SuperJeweler.com Inc. is closed now. It will open at 9:00 a.m.
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