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Superior Moving & Storage
- Movers
- Pompano Beach, FL
About this business
Superior Moving and Storage, based out of Pompano Beach, specializes in all aspects of moving, whether you are in need of local or long distance transportation, international transportation, corporate relocation, or storage. We are an "A" rated, BBB accredited company with an outstanding reputation for impeccable customer service. Fully licensed and insured, we have been in business over 20 years and our employees are highly trained in moving pianos, antiques, and fine artwork. We offer state of the art equipment, from our i... read more
Location details
2055 Blount Rd, Pompano Beach, FL, 33069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Superior moved my Grandmother's piano two days ago, and I would highly recommend this company. They were very sweet to my Grandmother and they were quick and efficient.
Business response:
Jenn, We are certified piano movers and are always willing to help you move a piano anytime you need us!
I did a local move a couple of weeks ago and this was my first time using this company. My experience from the start was very good. The girl in the office, Lauren, was very friendly and informative. I called a lot asking questions, and she was never rude to me or short with me. This made me feel confident that my move was going to go well. The day of my move the crew arrived on time. There were 3 guys and they were all so nice. They handled our items very carefully. I was very specific about certain items, as they are antiqu... read more
Business response:
Sally, I am so glad you had a nice experience from start to finish! We appreciate your feedback and you recommendations!
DO NOT USE THIS COMPANY. They are truly the worse movers I have ever used. I was told when I signed the contract that they are professional piano movers, LIARS. I watched them drop the piano off the dolly and damage the piano. When I contacted the owner he agreed to come look at the damage. Then he clearly accused me of lying, He said that damage wasnt caused by his guys. We went back and forth for months arguing with them. they now claim they dont receive my claim paperwork. Its been 8 months of fighting with them. Terrible... read more
Business response:
Shannon, I am sorry that you had a bad experience with Superior. The owner unfortunately is not the one refusing to handle your claim. The insurance denied the claim so Superior cannot pay you any money. This would be insurance fraud.
THE WORST COMPANY EVER!! They will lie, cheat and steel from you. Disgusting management!!!! I would NEVER ever recommend them. HORRIBLE PEOPLE!
Business response:
Janet, I am sorry you have such negative energy about Superior.
THEIVES AND LIARS! – DO NOT, DO NOT, DO NOT USE THESE PEOPLE! They moved my Mom's housefull of antiques from Florida to Connecticut. When they finally arrived two weeks late the drivers opened the doors of the van and they were horrified. There was shattered glass everywhere, broken peices of furniture scattered around and smashed, crushed boxes everywhere. They even used the antique sofa cushins as padding between the bedframes. When contacted they denied any responsibility. According to them it was all my fault. We are now... read more
Business response:
R Taylor, I am sorry you had a negative experience with Superior.
Lies, Fraud & Theft – DON'T believe anything the sales person tells you. The quoted price given to me was increased by over $500 after they had all of my belongings in their possession with no proof of why the increase. The delivery date was changed 4 times before it was actually delivered. Many of my possessions were broken and destroyed. Do not believe anything that is said to you - Period. You have been warned. Please don't use this company. I was moving from Florida to Ohio and I am so upset at the destruction of my tabl... read more
Business response:
Gods Commander, I am sorry that you had damage to items. By DOT laws we are required to deliver your items to you 30 days from the day we pick your items up unless they are in storage. We try to meet every customers timeframe when delivering long distance. The claim form you were informed to fill out allows you to list all/any damages and provide photographic evidence. That claim form is a legal document that you have notarized and sent back to Superior, it goes to insurance from there.
I am a former employee of this company who now works with one of the major van lines. The negative reviews on this company are no doubt real experiences but most likely blown WAY out of proportion. Every move does not go perfectly. Sometimes as a result of poor comunication between the customer and mover. Ask questions. Read all paperwork that you are asked to sign. and if you are not comfortable with the movers who show up call the company and ask for a different crew. this may push you back a day but it is worth it. The ma... read more
Business response:
Thank you for your post informing customers what they should do. Being honest with what you want moved allows Superior to give you a price for those items. Deciding once the men arrive that you want more items moved can increase your price. If you feel you may forget or over look things in your home, we offer free in home estimates and would be happy to come out.
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Business response:
This is not a review of your experience with Superior.
Shameful Superior – Not an oxymoron just a company of morons! I can only describe our move from Florida to North Carolina as the last of many bad experiences in the Sunshine State! --- PLEASE PLEASE read the reviews of this company. Every negative posting contains issues we also experienced and each positive rating looks fake! First they quote moves over the phone. Lauren and the other one act like they're your good buddies and then they give a lowball estimate. They say they are going to hold your credit card number and cha... read more
Business response:
Bobby, I am sorry that you had a negative experience with Superior. I am sorry that your credit card company was not in your favor. When chargebacks are made Superior has to provide all documents pertaining your move to your credit card company. Sorry you were unhappy with the outcome that your credit card provider decided upon.
Frequently asked questions about Superior Moving & Storage
How is Superior Moving & Storage rated?
Superior Moving & Storage has a 4.4 star rating with 1,275 reviews.
When is Superior Moving & Storage open?
Superior Moving & Storage is open now. It will close at 5:00 p.m.
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