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I am concerned that the ratings I have received on the Healthgrades website are being confused with other physicians in the Syracuse area. Our office conducts our own anonymous surveys and I have received very high grades, as have the physicians in our group. I am perplexed by these lower ratings. I strive to be attentive to my patient's needs and concerns. I also appreciate that my patients have very busy schedules of their own and try my best to see each one in a timely fashion. Thank you.
4870 Broad Rd, Syracuse, NY, 13215, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:00 p.m. | |
Tue | 8:00 a.m. to 4:00 p.m. | |
Wed | 8:00 a.m. to 4:00 p.m. | |
Thu | 8:00 a.m. to 4:00 p.m. | |
Fri | 8:00 a.m. to 4:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Dr. Sun will NOT follow through with the treatment you discuss with him. You will come up with a plan. Then find out at the last minute that everything you discussed is not happening. His staff doesn't know why, apparently Dr. Sun doesn't properly update your chart. If they follow up with the Doctor you will either not hear back, be told they couldn't reach him, or just be told "Dr. Sun decided this is what's best right now" without further explanation. You will be lied to and told the doctor is on vacation and assigned to a... read more
Dr Sun performed an endoscopic ultrasound on me and was extremely professional and proficient at doing the procedure . I would recommend him .
He was dismissive and did not answer my questions. It was distressing during a time where I needed serious care. I have switched providers.
I saw Dr. Sun for heartburn. I had a Bravo instrument in my esophagus for a few days. The test results showed that I didn’t have heartburn and I wouldn’t be getting any more treatment. The doctor prescribed a medication for me to take when I get a burning/sour taste in my mouth. I saw him at the Heartburn Clinic at St. Joseph’s and I have an appointment in the future. I thought he was a good doctor.
Terrible dr, no bedside manner at all.
Dr. Sun perhaps could spend more time with patients! He was friendly, courteous and professional for the first visit. If your like me and have a GI problem it might be worth the assembly line feel. I have seen 5 doctors, 2 gastrologist's, 2 colonoscopies, 2 edos, suffering for years. Have been to every area hospital emergency rooms etc...Upstate Actually told me it was constipation. Dr. Sun is the only doctor who found out I have EPI ! For that I will be forever grateful. Highly recommend him to
Dr did a colonoscopy and I was in extreme pain after procedure. Nurses were excellent but Dr. coudl not be bothered to even check on me. Level of care can only be compared to an assembly line. NO concern for his patient only the opportunity to see another and make additional $$$
He's very helpful and will try to keep you off meds. I've have multiple colonoscopies and endoscopies with him and never had a problem. His team is always helpful and courteous. Very busy at all the offices, so hard to reschedule, but they work hard to get you in.
Dr. Sun was friendly, courteous and professional. Highly recommend him to anyone in need of a Gastroenterologist.
Sun John H MD has a 3.1 star rating with 16 reviews.
Sun John H MD is closed now. It will open on Monday at 8:00 a.m.
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