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Summit Chevrolet Buick Gmc

4.5

About this business

Location details

318 Grant Ave, Auburn, NY, 13021, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.51,547 reviews
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Richard Jr Wild's profile image
Richard Jr Wild 
recommend  Recommended
7 years ago

I recently traded a 2012 dodge in for a 2015 chevy with low miles. My sales professional, Mr James Mosher, was very knowledgeable and pleasant to work with. He took the time to assess my current situation and made a recommendation on a vehicle that i couldn't be more pleased with thus far. I also had the pleasure to work with Mr Mark Lovell, Finance Manager, who stayed within my budget and presented reasonable numbers that made sense to me. There were no fine lines to read between with this crew at Summit Chevrolet Buick Gmc... read more

Business response:

Thanks for taking the time to let others know about your experience with us at Summit Chevrolet Buick GMC! 

Sarah Harding's profile image
Sarah Harding 
7 years ago

They are always friendly and helpful from the moment I get there. Steve is great at customer service and always gets me the appointment that works best for me. He explains everything when they are done so I know what went on and what to keep an eye on. The techs are efficient and do a great job working on my car. I always go there to get my car serviced and the experience is pleasant. 

Business response:

Thanks for the great review, Sarah! Don't hesitate to reach out again if there is anything else we can help with. 

Mike Allen's profile image
Mike Allen 
recommend  Recommended
7 years ago

Had an awesome experience in the purchase of a new truck. Sam Gotsis is a great salesman and was honest about everything. In the end I got a great deal on my trade-ins and purchase. 

Business response:

Thanks for spreading the word about Summit Chevrolet Buick GMC! 

Brian Lussier's profile image
Brian Lussier 
7 years ago

Quit screwing over your customers with your fraudulent warranty policys. Quit selling bogus "Preowned Certified" vehicles ! Twice you people screwed me over bad! 

Business response:

Hi Brian - We are sorry to hear that you feel this way. If you'd like to contact us we would like speak with you and come up with a resolution. Customers satisfaction is very important to us. - Summit Chevrolet Buick GMC 

Tim O'brien's profile image
Tim O'brien 
7 years ago

If I could give a negative one million I would ! They are ripping my hard working brother off who is also a college student. They knowlingly sold him a bad car and won’t fix it. They should be thrown right in jail.(!:) don’t like what I have to say so blocked my other fb page. Block all you want but this won’t go away at all for you. BBB and nys attorney general here I come. 

Business response:

Hey Tim, We have actually spoken with your brother already and are fixing his vehicle right now. We're just waiting for the necessary parts to arrive before we can return the vehicle. We are always happy to help our customers. From our understanding he is fully satisfied with our service and this appears to just be a miscommunication. …See More 

Leigh Nikki's profile image
Leigh Nikki 
7 years ago

If I could give less than a 1 I would. Love to rip off people and sell terrible cars and then refuse to fix them ! They should be thrown right into jail 

Business response:

Hey Leigh, We know this is in reference to another customer and that current customer's vehicle is in our shop right now being fixed. As far as we know this customer is happy with the service. If they are not happy we do hope they contact us so we can work with them to resolve any issue there may be. Thank you. -Summit 

Pamela Gibson's profile image
Pamela Gibson 
7 years ago

Watching your commercial I'm wondering why for the money your spending... WHY YOU DON'T MAKE THE BEST OF IT... Have her open the car door and show the INTERIOR of your best truck or car.... I know that is the first thing I look at when I bought my new car..... she just keeps grabbing her own hand. IT'S VERY WEIRD.. watching the commercial you get nothing to remember about it..get a view people can remember in their mind... I used to own restraunts and I also showed my food to bring them in..and smiles 

Brandon Hass's profile image
Brandon Hass 
8 years ago

Amazing customer service and really care about their customers! 

Business response:

Thank you for the kind words, Brandon! 

Kristyn Pierce's profile image
Kristyn Pierce 
8 years ago

I love my new Buick thanks to Cody Ost for all his help and understanding in what we wanted. I highly recommend Cody Ost if you're looking to get another vehicle. He's a great listener and helpful. All around good guy, has continued contact to be sure we still love it. 

Business response:

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for including fantastic customer service from Cody. Thank you for choosing us for your automotive sales needs and we look forward to working with you again in the future. Best regards, Summit Chevrolet Buick GMC Team 

Frequently asked questions about Summit Chevrolet Buick Gmc

How is Summit Chevrolet Buick Gmc rated?

Summit Chevrolet Buick Gmc has a 4.5 star rating with 1,547 reviews. 

When is Summit Chevrolet Buick Gmc open?

Summit Chevrolet Buick Gmc is open now. It will close at 6:00 p.m. 

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