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Suburban Ford of Waterford

4.3

About this business

Suburban Ford of Waterford is a member of The Suburban Collection and home to MICHIGAN'S LARGEST INVENTORY of New and Used Vehicles. The Suburban Collection represents 34 world class franchises, with over 10,000 New and Used vehicles to choose from. No one in Michigan offers you more! We also offer INSTANT CASH FOR YOUR VEHICLE and USED CAR PEACE OF MIND with our 7-Day Exchange and a 3-Month, 3,000 Mile Powertrain Assurance. Ask us for complete details! 

Location details

6975 Highland Rd, Waterford Twp, MI, 48327, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.34,958 reviews
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Ruth Eastwood-Aymond's profile image
Ruth Eastwood-Aymond 
recommend  Recommended
5 years ago

Took my flex in for oil change, I didn’t have to make an appointment which was really nice. Service was top notch! 

Jackie Kay Smiertka's profile image
Jackie Kay Smiertka 
recommend  Recommended
5 years ago

Had a flat tire and just hated the thought of being late to work. Nick who has been with Suburban for 6 mo in the service department helped me so quickly and kindly. Yes I agree with my husband, if the service from guys like Nick and of course the great Nathan we would not buy our cars at Suburban. 

Karen Rusch's profile image
Karen Rusch 
recommend  Recommended
5 years ago

Wonderful new facility and as usual great people. 

Karen Anderson's profile image
Karen Anderson 
recommend  Recommended
5 years ago

I took my vehicle in for a recall. I was told it would be half a day. I had them shuttle me home expecting it to take 4-5 hours.It was ready in two hours. I had the shuttle service then pick me back up. Extremely prompt and friendly service. They even washed my vehicle. 

Barbara A. Krusinski's profile image
Barbara A. Krusinski 
recommend  Recommended
5 years ago

Response to phone call regarding problem very good. Service within time suggested. 

Alton Jason's profile image
Alton Jason 
5 years ago

I have had a very hard time getting a hold of service writer and have even left a message with the service manager with no answer. I’m looking for the warranty claim number that was supposedly submitted for my non functioning heated seat, which was denied by Ford. After several calls and emails I’m starting to think the claim was never submitted and they just expect me to pay out of pocket to fix my seat. Extremely dissatisfied. 

Carol Benigni's profile image
Carol Benigni 
recommend  Recommended
5 years ago

We've probably leased and purchased our last 5 cars through Suburban Ford and we're always happy with the quality of service we have received. Laurie Moses is the best! 

David Blakesley's profile image
David Blakesley 
recommend  Recommended
5 years ago

Great service and very friendly staff that helped guide the purchase to what I wanted. 

Theresa Allen's profile image
Theresa Allen 
recommend  Recommended
5 years ago

The service people were very courteous. I had an added repair I wasn't planning on. But the extra time I had to wait was minimal. Lounge was nice, great TV. Thanks everyone! 

Frequently asked questions about Suburban Ford of Waterford

How is Suburban Ford of Waterford rated?

Suburban Ford of Waterford has a 4.3 star rating with 4,958 reviews. 

When is Suburban Ford of Waterford open?

Suburban Ford of Waterford is open now. It will close at 6:00 p.m.  

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