This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Subaru of Rochester
- Car Dealers
- Rochester, MN
About this business
Welcome to Subaru of Rochester. We are a New and Used Car Dealership in Rochester, Minnesota. We serve Mankato, Stewartville and southeast Minnesota selling new 2019 Subaru Outback, Forester, Impreza, Legacy WRX STI, and Ascent. We also sell quality used cars and have a car repair service center.
Location details
4840 Maine Ave SE, Rochester, MN, 55904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Was about to buy an Audi S3, they put it through the wash one last time. When we where about to leave we saw some huge scratches in the roof and rear glass. They got that fixed but when we went to pick it up a week later they had to push back the delivery date by a few days. When we went to pick it up we saw a bug crack in the roof, when we questioned about it they said it was already there, so we denied the car and where told we would get a call from the manager. Over two weeks have passed and no call. We worked with Esad a... read more
Business response:
David, This sounds like it was an unpleasant experience. We would like to discuss this matter further if you are open to it. Please contact me directly and I can coordinate things with the General Manager and corporate team. jwessel@penzauto.com Sincerely, Jacob Wessel Director of Marketing Penz Automotive Group
Recently bought a low mile 2017 Legacy from Rochester Subaru. Their used car manager Travis Shallbetter and product specialist Alex Leora were a pleasure to work with. I had a couple minor issues right after purchasing the vehicle and they took care of everything on the house. Car salesman usually get a bad look, but these gentleman had great communication and showed outstanding customer service. Aiden in the service department was also incredible! Definitely going to be giving this dealership my business again in the future... read more
Difficult to deal with, not upfront in requirements These are friendly people, but at the end of the day, not very helpful. I have tried to purchase a particular vehicle and only get the details required at the last moment. The finance department seems very adverse to using outside financing.
Bought my first vehicle from this dealership. Would later find out the vehicle had been wrecked. The dealership did not disclose this information to me. They sold me a wrecked vehicle. They offered me multiple xxxxxxxx deals, I eventually accepted one of them. I ended up with a 2019 Subaru Outback, more debt, higher interest rate... and found out this "reputable" dealership either lied to me or just made a major mistake. Either way, as a customer I am NOT satisfied. I am disappointed. They claim there is nothing else they ca... read more
No pressure sales - just great service and knowledge. First off - I really don't like buying cars. HOWEVER - It was my best car-buying experience I've ever had. Low pressure, and Sarah worked to help us find the right trim package and value for us. We ended up with a Subaru Ascent which is the vehicle we wanted - and it was at a great price. The sales manager who was new that week there (Sorry - forgot the name!) was tremendously helpful as well, and worked hard to get us out the door at the price we wanted. Tim in the finan... read more
Now we will never buy Subaru. We were planning to buy a new Subaru Outback, weren’t sure with power of engine - 4 or 6 cylinders. Search on line gave us not much help about its pulling capacity. It was interesting that Subaru offered 0% financing, but there were no details about length of contract. Popping all the time chat gave absolutely no help - they not for answering to your concerns, purely to get your names and contact info. Worthless! I tried three time to get the answer - nothing! Well, we stopped at Clements Subaru... read more
Car Shopping Experience at Subaru of Rochester This dealer gave me a wonderful shopping experience. They suggested 2 cars for me which had the features that I requested. One of the staff drove with me and answered all my questions. I especially appreciated the fact that they informed me of the higher ground clearance of the Crosstrek and Forester which is important here in MN. They provided fast answers and work on the financing aspects also. No “car dealer shenanigans.”
Great Experience Julio and Brad, and the rest of the staff, were very helpful and patient throughout the whole process. At no point did I feel pressured to buy anything I didn't want, and they worked very hard to get the model I wanted for the price I wanted. While they did not have the model I car in Rochester, they managed to get it from a dealership in the cities the next day. This was my first time buying a new vehicle from the dealership, and Subaru of Rochester exceeded my expectations in every way without the frustrat... read more
Out of state purchase Thank you Jimmy Overturff for helping with our out of state purchase of our used Honda CRV!You helped make the process seamless and quick!
Frequently asked questions about Subaru of Rochester
How is Subaru of Rochester rated?
Subaru of Rochester has a 4.7 star rating with 1,604 reviews.
When is Subaru of Rochester open?
Subaru of Rochester is closed now. It will open at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com